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WorldShip Message Center

Welcome to the WorldShip® Message Center. This area will be used to alert you to features and functionality that can improve your WorldShip experience, including new features for WorldShip. When there is a new message, the Message Center envelope on the ribbon will have an orange exclamation point to direct you here.

WorldShip 2019: Upgrading a Workgroup Configuration

WorldShip 2019 includes enhanced database security features that are compliant with Microsoft® Group Policy. We encourage you to upgrade your workgroup (LAN) configuration as soon as possible to take advantage of this improvement.

When upgrading your workgroup configuration to WorldShip 2019, remember that all Remote Workstations must be upgraded after the Administrator Workstation is upgraded.  After upgrading the Administrator Workstation, the Remote Workstations cannot be used until they are also upgraded. Both the Administrator Workstation and Remote Workstation(s) must run the same version of WorldShip.

Due to security enhancements in WorldShip 2019, the Remote Workstation will no longer automatically prompt your users to upgrade.  If a user attempts to use the Remote Workstation before it has been upgraded but after the Administrator Workstation is upgraded, a message will be displayed saying there has been an error connecting to the database.  This error can be resolved by upgrading the Remote Workstation to WorldShip 2019.

WorldShip 2019 Remote Workstation Upgrade Process

To begin the upgrade of the Remote Workstation, open the WorldShip shared directory (shared network drive location) from the Remote Workstation and run the WorldShip 2019 setup application. If you prefer, you may also start the upgrade using the WorldShip 2019 DVD or web download.

Download WorldShip

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WorldShip to End Compatibility with Unsupported Versions of Windows®

Data security is very important to UPS, and we know it is important to your company too. Microsoft® no longer supports versions of its Windows operating system older than Windows 7.  Computers running those unsupported versions might become more vulnerable to security risks and viruses*.  Therefore, after August 31, 2018 UPS will no longer accept WorldShip data transmissions from computers running operating systems older than Windows 7.

We recommend you check all of your computers on which WorldShip is installed and ensure they are running Windows 7, Windows 8, Windows 8.1, or Windows 10.  If not, an upgrade to your operating system will be necessary.  Any WorldShip installation on a computer running an older version of Windows (XP, Vista, etc.) will become unable to produce valid UPS shipping labels after August 31, 2018.

WorldShip Backup and Install Process

If you are upgrading your operating system or are moving your WorldShip installation to a new computer, we recommend you install the latest version of WorldShip. In addition to performance and security benefits, WorldShip 2019 provides access to all the latest UPS products and services. These instructions explain how to back up your data and complete the installation:

Moving WorldShip to a New PC (English only)

 * Source: Microsoft https://support.microsoft.com/en-us/help/14223/windows-xp-end-of-support

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Improve Your Customers’ Delivery Experience with New Automated Day Before Delivery Email Notifications

Help reduce “Where is my package?” calls and returns due to non-delivery with automated Day Before Delivery alerts. The alerts are free for shippers and receivers and are sent to delivery recipients one day prior to the expected delivery date. In the US, alerts are sent only to recipients of residential packages. 

Contact your local country or territory support number to learn moreOpen the link in a new window

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Dangerous Goods Shippers

For shippers that manage chemical tables through an external database or by import/export mappings, new fields required for WorldShip 2017 and newer versions must be added before Dangerous Goods shipments can be completed.

Learn more about processing a Dangerous Goods shipmentOpen the link in a new window

Learn how to process a Dangerous Goods package with WorldShipOpen the link in a new window

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