Help turbocharge your business by integrating the suite of available UPS APIs. Whether it's pre-shipment or tracking, you can provide a seamless, positive customer experience.
Our online tool lets you ship with confidence without downloading software.
Easily estimate your shipment’s transit time and cost with our online calculator.
Send us an email with your question and attach a file with your code and error messages using the link below. Our goal is to reply to your message within four hours during support business hours. Please review all documentation including the Developer's Guide and Knowledge Base PDF document before you contact UPS for support.
General Questions: Call toll free at 800-247-9035 (Monday-Friday, 7:30 a.m. to 9 p.m. ET; Saturday-Sunday, 9 a.m. to 6 p.m. ET)
Integration/Production Support: Email us using the support form at left and receive a response within four hours during business hours (Monday-Friday, 8 a.m. to 8 p.m. ET)