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My tracking information shows that a package was left at my address, but I can't find it. What should I do?

The driver will try to leave your package out of sight for safety, so start by doing a little investigative work. Check all exterior doors and anyplace where the package could be placed, such as behind a porch column. If you are still unable to locate the missing package, contact the sender to start a package investigation. UPS prefers that the sender initiate the inquiry because you may not have all the shipment information needed for a thorough investigation and, if the package cannot be located, we will settle the claim with the sender.