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I won’t be home to sign for my package. What should I do?

You only need to sign for packages in certain areas or when it’s required by the sender.

UPS My ChoiceTM members can sign online for eligible packages before a scheduled delivery. Or, if you prefer, you can redirect the package to another location where someone can sign on your behalf.

If the sender has specified that an adult signature is required, you cannot authorize delivery release online. You can, however, redirect it to a UPS customer center.

You also cannot authorize release online if you’ve added instructions to your UPS My Choice preferences for deliveries to be left with an individual, such as a concierge or office manager. You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions.

Keep in mind that depending on final destination, transportation fees may apply.

Update Instructions for My Driver

If you’ve already missed a delivery, you can sign the back of your UPS InfoNotice® and place it back where the driver left it.