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What if the Fairbanks scale shows no weight or the wrong weight?

  • Make sure that the scale's units are set to lbs, not kgs. If this setting is incorrect, press the Units button on the scale to change. Lift off the top tray from the scale and center the bubble. If the situation persists, reset the scale by removing any packages and pressing the Zero key. If the solutions above do not work, unplug the scale, wait five seconds, and plug it back in.