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Why do I see less information online when I use a tracking number to check my claim status?

Why do I see less information online when I use a tracking number to check my claim status?

Shippers and receivers can check the status of a claim using the package tracking number. The tracking number will provide only summary status information.

Using a claim number will allow you to see detailed status information, including payment details. Only the shipper of record, however, can receive claim numbers from UPS.