You can use the following payment methods in the UPS Billing Center:
Note: Use of a Payment Card is restricted to certain UPS customers.
To add a new Payment Account, the Company Administrator must:
To edit a Payment Account, the Company Administrator must:
To delete a Payment Account, the Company Administrator must:
If you are on a payment plan you can use the UPS Billing Center to view invoices and create reports, however you will not be able to schedule payments through the UPS Billing Center.
If you are on an Electronic Funds Transfer Plan, you cannot initiate electronic funds transfers in the UPS Billing Center. However, once funds are transferred to UPS, you can see the payments in the Payment Activity area.
You cannot make partial payments or short pay invoices in the UPS Billing Center. In order to make a payment in the UPS Billing Center, you must pay the full Amount Due.
To schedule payments in the UPS Billing Center, you must set up at least one Payment Account in the Payment Tab.
The Company Administrator must provide you with the authority to make payments before you can Set Up Payments in the UPS Billing Center.
To set up One-Time Payments online in the UPS Billing Center:
When you establish Automatic Payments for an account, any future invoices presented through the UPS Billing Center will be set up for payment. These invoices are subject to any threshold or expiration dates you establish at the time of setting up Automatic Payments.
All invoices currently in the UPS Billing Center at the time of establishing Automatic Payments will not be paid automatically. You will need to schedule One-Time Payments for all current invoices.
If your account is enrolled in a Prepayment Plan with UPS, any Automatic Payments set up for your account will be canceled in the UPS Billing Center.
To set up Automatic Payments in the UPS Billing Center:
Upon completion, the system displays a confirmation page informing you the Automatic Payments sign-up process was successfully completed.
Note: In order to set up Automatic Payments you're required to review and accept the Automatic Payments Legal Agreement.
To cancel Automatic Payments in the UPS Billing Center follow these steps:
You can request a dispute/adjustment of a charge if you are set up for Automatic Payments. The adjustment must be entered prior to the scheduled payment date entered.
Select the Payment tab and then select the Payment Activity tab to view payments and confirm a payment has been scheduled through the UPS Billing Center:
To confirm a payment has been completed:
Note: Paid invoices also can be viewed from the Invoice tab.
You can also create an e-mail preference so that you are notified when payments are scheduled or successfully completed.