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What are the identification requirements for picking up a package from a UPS Access Point location?

One of the following identification requirements must be met when you pick up your package at a UPS Access Point™ location:

  • Option 1: Present a government-issued photo ID where the last name and full address (including the suite or apartment number, if applicable) on the ID match the last name and full address on the package.

  • Option 2: Present a government-issued photo ID where the last name matches the last name on the package. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package--for example, a current utility bill.

  • Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. If the last name or full address doesn't match, you will need to provide the package tracking number to the UPS Access Point representative.

  • Option 4: Present a government-issued photo ID and your shipper-provided package release code (if required).*

See requirements for pickup from a UPS Access Point locker

*Note: While we'll notify you on shipment notifications or tracking status updates if you need a code to pick up your package, your shipper will provide the code directly to you.