From Documentation to Destination
Shipping internationally is easier than you might think. Our online process leads you step by step to create your shipment, and generates your customs documents as you go.
And because you can reuse saved addresses and product details from previous shipments, it gets faster and easier the more you ship.
Accuracy is key. Help avoid customs delays by having these important details when you're ready to begin:
There may be additional questions prior to delivery, so be sure to provide accurate phone numbers and email addresses for both shipper and receiver.
Be specific about the contents of your shipment: what it is, what it's used for, the materials it's made from, and the country of origin--e.g., Women's 100% cotton knit shirt; size medium; origin China. These details enable more complete documentation and reduce the risk of customs delays or holds impacting delivery.
Enter the purchase price of the merchandise being shipped on a per unit basis. The purchase price should be in the currency of the purchase. If the merchandise is not shipped pursuant to a purchase agreement (e.g., consignment sales), enter the value of similar or identical merchandise exported to the destination country around the same time as the shipment on a per unit basis in the currency in which transactions are made.
1. Check shipping regulations.
Search by country or territory for any restrictions, licensing, or special provisions on the import of your goods. You can also review a list of globally restricted and prohibited items.
2. Enter shipment details online.
Provide ship to address, description of goods, and other details, then choose service and billing options. See all service options.
3. Provide customs information.
As you enter product details, we'll create your shipping label, commercial invoice, and other customs forms. To expedite customs clearance, include the tariff code describing your products found in the Harmonized System--the standard guide used worldwide to identify goods for import.
4. Decide who pays for what.
Don't get caught by surprise. Our landed cost estimator can help you anticipate import duties and taxes, which can be billed to the shipper, receiver, a third party, or split among them.
Access the same up-to-date information as our customer care representatives—on your schedule.
A commercial invoice and description of goods are required for nearly all international shipments. This includes products for sale or resale, as well as items that aren't intended to be sold--like samples, returns, repairs, personal items, or gifts.
Typed, written, or printed materials with no commercial value are generally classified as documents. These are duty and tax free and don't require a commercial invoice. Countries classify documents differently, so use our import/export tool to get country or territory-specific information.
Make Tariff Codes Work for You
Harmonized tariff codes are the standard international reference for classifying products for duty and clearance. Items are grouped into broad categories and refined into narrow groups. Selecting the most specific tariff code available to describe your product can significantly speed the customs process.
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