Holiday Shipping

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Holiday Shipping with UPS

UPS has been hard at work to ensure a smooth 2018 holiday season and to provide the reliable service that you trust us to deliver year-round. In preparation of the surge in online ordering that is expected during the holiday season, we have been expanding our global smart logistics network, which will provide increased capacity, real-time technology and operational efficiencies.

Rest assured, we are ready to deliver during the holiday season and throughout the year.

Holiday Shipping Resources

Learn more about ways to manage your holiday shipments through the UPS Access Point^™ network and by registering for UPS My Choice^® service. Download our 2018 year-end holiday schedule below for quick access to important shipping dates, holiday service guarantees and last days to ship.

Download Our 2018 Year-End Holiday ScheduleOpen the link in a new window

The most up-to-date transit time details will be available at Calculate Time and Cost at the time of shipping. Note the following last days to ship to help ensure delivery before Christmas Day for the following service levels:

UPS 2nd Day Air®: Thursday, December 20 (delivery on Monday, December 24)
UPS Next Day Air®: Friday, December 21 (delivery on Monday, December 24)

Peak surcharges may apply to shipments during designated peak shipping periods. To learn more about these surcharges and when they apply, view our UPS Peak Surcharges. As a reminder, packages that exceed UPS weight or size limitations are not accepted within our package network.

Create Holiday Shipments

Whether you're shipping toys, gadgets, cookies or golf clubs, the holiday shipping process can be made easier when you use UPS. Just look to our expert packaging advice, then start your shipments online.

Pack Like a Pro: Packaging Guidelines

Packaging Advisor: Toys, Electronics, and More

Start Your Shipment Online

Plan Ahead

Planning ahead can help reduce costs and stress, and ensure your packages arrive on time.

Where can I find out that my holiday package will arrive on time?

My small business ships a lot of packages. How can I stay informed about network status and specific deliveries?

Does UPS always need a signature to deliver my package?

The sender typically determines whether a signature is required for packages. In some instances UPS drivers may require a signature for deliveries on their route. You can authorize UPS to leave packages without signing by enrolling in UPS My Choice®.

Enroll in UPS My Choice®

When is the last day to ship to have my package delivered by Christmas?

How do I insure my package?

At no extra cost, UPS covers the loss or damage of up to $100.00 on shipments with no declared value. If the value of your goods exceeds this amount, you can declare up to $100.00 for each domestic package, international shipment, or pallet in a UPS Worldwide Express Freight® shipment, on shipments with no declared value.

Find out more about insuring your package

Can The UPS Store® or UPS Access Point® location hold my packages?

Your package can be held at The UPS Store, a UPS Customer Center, a UPS Access Point location, or at one of our retail locations, like Staples. You can also instruct us to reroute your package to another address or have the driver leave it with a neighbor.

Learn more about UPS Access Point locations

Solve a Problem

Missing a package? Inclement weather? We're committed to solving your problem as quickly as we can.

Can I have my package held for pickup at a UPS location?

If your package is in transit on the first delivery attempt, but you'd prefer to pick it up, you'll have to place a "hold for pickup" request first. You can do this online using your UPS My Choice® membership, or you can speak with one of our customer service representatives. Then you may pick up your package after you receive confirmation that it has been processed.

Contact UPS

How can I find out when I'm going to receive my package?

How can I get automatic email or text notifications about my package status?