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U.S. Customs and Border Protection and U.S. Customs Brokerage Terms

UPS Broker of Choice

With UPS Broker of ChoiceSM, importers select UPS or their own customs broker for customs clearance of their UPS international shipments. This service is available for shipments using all variations of UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM.

This contractual, fee-based service ensures that the established relationship with a Customs Broker remains in place while the importer works with UPS to save time and increase efficiencies in shipping and customs processes. Using UPS Broker of Choice enables importers to reduce fees and errors incurred while using multiple customs clearance processes.

Importers have two options:

  1. Broker of ChoiceSM OnSite is for shipments that remain in UPS possession while the importer's customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment.
  2. Broker of ChoiceSM OffSite is for shipments moved "in-bond" directly to a customs controlled (bonded) warehouse (at the importer's direction) where the importer's customs broker completes the customs clearance procedures. The UPS transport is completed upon delivery of the shipment to the warehouse.

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Complex Entries

Usually requires a formal entry and may require an additional day of customs clearance.  A Complex Entry fee will be applied to the following:

  • A live entry that is required by U.S. Customs and  Border Protection (CBP) when an export license (visa) is mandated for import into the U.S.
  • If the commodity and country of origin require Antidumping/Countervailing Duties.
    Antidumping/Countervailing Duty entries help U.S. companies compete with foreign industries and require additional information for U.S. Customs and Border Protection.
  • Any goods returned and goods previously imported that require additional U.S. Customs and Border Protection documentation to substantiate the duty-free claim.
  • Goods with additional licensing requirements.

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Continuous Entry Bond

A one-year bond for all entries made in a single year with up to US$50,000 coverage. A Continuous Entry Bond is only required under special circumstances.

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Customized Brokerage Services

UPS can provide additional customized brokerage services to meet your specific importing and compliance needs. Examples of these contractual fee-based services include customized reports, shipment pre-alerts, classification confirmations and others. The fees for these customized services depend on the types of services requested.

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Customs Entry Packet

Entry and payment documentation for shipments that have been through the U.S. Customs and Border Protection payment and review process.

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Disbursement Fee

Customers are responsible for payment of duty and taxes. A fee will apply for any amount paid or processed by UPS on behalf of the customer.

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A fee imposed by customs on imported merchandise. The applicable charge will be based on the value and/or gross weight and may differ according to the commodity.

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Duty Drawback

The preparation of a refund request for all or part of customs duty or domestic tax paid on imported merchandise that was subsequently either manufactured into a different article or re-exported.

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UPS FTZ Facilitator

With UPS FTZ FacilitatorSM, importers and exporters have the ability to use UPS to transport international shipments "in-bond" to and from a global Free/Foreign Trade Zone (FTZ). This service is available for shipments using all variations of UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM.

This contractual, fee-based service allows the shipment of goods to and from an FTZ without using other transportation providers. Using UPS as a single source enables importers and exporters to increase visibility and tracking. The service also reduces the chance for errors and costs associated with utilizing multiple transportation providers.

Importers will choose FTZ Facilitator Import to direct shipments to be delivered in-bond to a designated FTZ, rather than being cleared through customs. Exporters will choose FTZ Facilitator Export to ship goods in-bond from an FTZ to an international destination. 

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Fish & Wildlife

The Fish and Wildlife Service requires the filing of certain documents, cites, permits, exams and inspections on any species or products that fall under the Fish and Wildlife jurisdiction.  A fee will be assessed for UPS preparing and submission of the Fish and Wildlife USFWS form 3177.

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Formal Entry

The entry type required for shipments valued over US$2,500 or for shipments containing specific commodities designated by U.S. Customs and Border Protection.

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In-Transit Bond (IT Bond)

A bond that allows a shipment to be transported or warehoused under U.S. Customs and Border Protection supervision until it is formally entered into the customs territory of the U.S. and duty is paid, or until it is exported from the U.S.

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Live Entry

A type of U.S. Customs and Border Protection entry that typically requires a visa license from the export country, when mandated by U.S. Customs and Border Protection (such as textiles). These shipments usually require a formal entry and an additional day of customs clearance.

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Marking Notice Processing

Special documents must be filed for a shipment not properly marked with the country of origin. A customs power of attorney must be completed and on file with brokerage before the shipment can be forwarded to the consignee for proper marking.

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Merchandise Processing Fee

A non-refundable fee charged by U.S. Customs and Border Protection for administrative expenses for processing an imported shipment requiring formal entry.

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USMCA Processing

Special processing to ensure that the required USMCA documentation on a shipment is complete to allow any applicable reduced tariff.

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Other Government Agency (OGA) Entry

Other Government Agencies work with U.S. Customs and Border Protection on regulating and controlling commodities coming into the U.S. from other countries. Special documents must be submitted to these agencies for shipments that contain controlled commodities. These agencies include the Food and Drug Administration (FDA), Department of Agriculture (USDA), and the Federal Communications Commission (FCC), among others.

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Overtime/Special Handling Service

When additional, non-routine activities are required for entry of merchandise, selected services may be performed by UPS at the request of the importer.Services offered include (but are not limited to) manipulations, labeling, inventory, auditing, customized reports, spreadsheets, key entry, general order processing, etc. Please contact a Brokerage specialist if there is a need for additional clearance services.

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Post Entry Services

Protest: A request from an importer to recoup the overpayment of duty to U.S. Customs and Border Protection due to a description discrepancy or misclassification on the customs entry.

Post Entry Adjustment: A request from an importer to obtain corrections to an entry filed with U.S. Customs and Border Protection prior to liquidation.

Voluntary Tender: A request from an importer to submit additional duties owed to U.S. Customs and Border Protection, where submission is initiated by the customer.

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Pre-Release Notification for Import Shipments

A fee assessed when a customer contacts UPS regarding an import shipment and requires notification prior to releasing the shipment.

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Single Entry Bond (SEB)

A one-time bond that is issued to ensure compliance with U.S. laws and regulations.

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Temporary Import Entry/Bond

A special customs entry for merchandise to be brought into the country exempt of duty, providing the merchandise exits the country within a certain amount of time and under U.S. Customs and Border Protection supervision.

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Transportation Handling Fee

Assessed when shipments are removed from the UPS system, at the request of the importer, to be forwarded to another broker for clearance. The shipments are transferred from the UPS-bonded facility to the designated bonded agent's facility. A bonded carrier or cartman must be used to transfer goods in-bond from UPS to another carrier based on approval to move the goods from U.S. Customs and Border Protection. The transfer may be denied by UPS Supply Chain Solutions.

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Warehouse/Foreign Trade Zone Fee

A fee assessed to the customer when a request is made by the importer to file a warehouse or Foreign Trade Zone (FTZ) entry. These types of entries are non-routine and must be requested by the importer to UPS Supply Chain Solutions.

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