This is where you can get answers to common questions or watch videos to see what’s new.
If you forgot your ups.com username and password, or they no longer work, select I forgot my User ID or Password at the bottom of any login page.
This takes you to the “Reset or recover your login” settings screen. From there, you’ll be asked to enter your User ID and registered Email Address. (This is the ID and email that you used when you originally created your ups.com User ID.)
If you forgot your ID, or it doesn’t work, you can enter the email address associated with your ups.com ID, and we’ll send you an email with the latest ID on file.
Learn how your preferences, profile, and addresses are now combined into one.
See how the new ups.com frees you to get more done.
Watch an overview of the website enhancements and updates.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. .
Start in our UPS Help Center for tips about services, solutions, and FAQs or search by topic.
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