This is where you can get answers to common questions or watch videos to see what’s new.
If you forgot your ups.com username and password, or they no longer work, select I forgot my User ID or Password at the bottom of any login page.
This takes you to the “Reset or recover your login” settings screen. From there, you’ll be asked to enter your User ID and registered Email Address. (This is the ID and email that you used when you originally created your ups.com User ID.)
If you forgot your ID, or it doesn’t work, you can enter the email address associated with your ups.com ID, and we’ll send you an email with the latest ID on file.
Learn how your preferences, profile, and addresses are now combined into one.
See how the new ups.com frees you to get more done.
Watch an overview of the website enhancements and updates.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Remarkable services that go beyond shipping and tracking to help you expand your
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features