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Contact UPS

Due to limited staffing in our call centers in response to precautions regarding Coronavirus, we are experiencing longer than normal hold times. Please visit us on the web at www.ups.com/billingcenter and review your account for details. If this is not an emergency, please try your call again later. If this is a service-related emergency, please stay on the line for the next available representative.

Contact Customer Service

1-800-742-5877 (1-800-PICK-UPS®)
For international shipping, call 1-800-782-7892

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Report Fraud

Ask Our Virtual Assistant a Question

TTY/TDD Access for Hearing Impaired: 1-800-833-0056

Trade Management

International Import/Export Services: 800-782-7892
UPS Supply Chain Solutions: 800-742-5727

Freight

For heavyweight shipments more than 150 lbs or palletized freight:

Less than truckload (more than 150 lbs): 800-333-7400
Truckload (more than 12,000 lbs): 888-682-4652
Air Freight (more than 150 lbs): 800-443-6379
Ocean Freight: 800-350-8440

Email

We'll respond to your request as quickly as possible.

Email UPS

International Contacts

Locate a UPS Office Worldwide.

International Customer Service Contacts

Online Support

Answers to many questions can be found online.

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Find answers to more questions in UPS Support.