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Quick Reference Guide to Avoid Shipping Charge Corrections

Additional charges can occur when shipments are not processed properly in your UPS shipping system (WorldShip®, UPS CampusShip™, and UPS Internet Shipping). For example, some of the most common errors happen when Dimensional Weight criteria is not calculated accurately. To avoid these and other common errors, simply refer to the tips below.

Dimensional Weight

When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio.

Learn About Dimensional Weight

Learn About Weight and Size Limits


WorldShip Users

Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your WorldShip shipping system.

Your WorldShip system will automatically calculate Dimensional Weight, if applicable, when you enter the correct dimensions on the Details tab.

You may also pre-populate the shipping system so your package types will be saved for future shipments by following these steps:

  • Select Package Type Editor from the Tools menu.
  • Name the package type (Box 1, Box 2, etc.).
  • Enter the dimensions of the package and select Add to save it to the list of stored entries.
  • Next time you ship, select the appropriate package type from the Package Type drop-down menu on the Service tab.

Avoid Shipping Charge Corrections
Learn how to avoid Dimensional Weight shipping charge corrections when using your WorldShip shipping system.
File NameFile TypeDate CreatedView
Avoid Shipping Charge Corrections
01/01/2011

UPS Internet Shipping and UPS CampusShip Users

Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system:

  • After entering address information, enter the actual weight and package dimensions in section 3: What are you Shipping? 
  • Enter remaining shipment information, select Review Shipment Details, then Next, if Dimensional Weight applies, it will be automatically calculated and displayed as the Billable Weight on the preview screen.
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Additional Handling

An Additional Handling charge may apply if your shipment requires special handling.

Learn about Additional Handling

WorldShip Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your WorldShip shipping system or by entering correct package dimensions.

By entering the correct package dimensions in the Details tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Go to the Options tab.
  • Select Additional Handling in the Package Options section when creating a new shipment.

UPS CampusShip Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your CampusShip shipping system or by entering correct package dimensions.

Select the Add Shipping Options button and enter correct package dimensions in the Package Information section. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Select the Add Shipping Options button.
  • Select the box for Additional Handling in the Package Information section when creating a new shipment.

UPS Internet Shipping Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your UPS Internet Shipping system or by entering correct package dimensions.

After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select the checkbox for Additional Handling in the What are you shipping? section after entering your address information.

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Residential Delivery

A Residential Delivery is defined as delivery to a location that is a home, including a business operating out of a home.

You can avoid Residential Delivery shipping charge corrections by selecting Residential Address when adding a new address or updating an existing address in the address book of your shipping system.

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Incorrect Weight

Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.

To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system.

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Over Maximum Limits

UPS has established specific weight and size limits for the packages that you send with all UPS services.

Learn About Weight and Size Limits

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