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Quick Reference Guide to Avoid Shipping Charge Corrections

It’s crucial that your shipment details are complete and correctly-calculated when you enter them into your UPS shipping system. If not, you could find yourself facing additional correction charges after delivery.

From dimensional weight to address classification, our tips can help you avoid common errors and ship as smoothly as possible. 

Dimensional Weight

When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio.

Learn About Dimensional Weight

Learn About Weight and Size Limits


WorldShip Users

Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your WorldShip shipping system.

Your WorldShip system will automatically calculate Dimensional Weight, if applicable, when you enter the correct dimensions on the Details tab.

You may also pre-populate the shipping system so your package types will be saved for future shipments by following these steps:

  • Select Package Type Editor from the Tools menu.
  • Name the package type (Box 1, Box 2, etc.).
  • Enter the dimensions of the package and select Add to save it to the list of stored entries.
  • Next time you ship, select the appropriate package type from the Package Type drop-down menu on the Service tab.

Avoid Shipping Charge Corrections
Learn how to avoid Dimensional Weight shipping charge corrections when using your WorldShip shipping system.
File NameFile TypeDate CreatedView
Avoid Shipping Charge Corrections
01/01/2011

UPS Internet Shipping and UPS CampusShip Users

Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system:

  • After entering address information, enter the actual weight and package dimensions in section 3: What are you Shipping? 
  • Enter remaining shipment information, select Review Shipment Details, then Next, if Dimensional Weight applies, it will be automatically calculated and displayed as the Billable Weight on the preview screen.
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Additional Handling

An Additional Handling charge may apply if your shipment requires special handling.

Learn about Additional Handling

WorldShip Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your WorldShip shipping system or by entering correct package dimensions.

By entering the correct package dimensions in the Details tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Go to the Options tab.
  • Select Additional Handling in the Package Options section when creating a new shipment.

UPS CampusShip Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your CampusShip shipping system or by entering correct package dimensions.

Select the Add Shipping Options button and enter correct package dimensions in the Package Information section. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select Additional Handling by following these steps:

  • Select the Add Shipping Options button.
  • Select the box for Additional Handling in the Package Information section when creating a new shipment.

UPS Internet Shipping Users

Avoid Additional Handling shipping charge corrections by indicating Additional Handling in your UPS Internet Shipping system or by entering correct package dimensions.

After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.

You may also manually select the checkbox for Additional Handling in the What are you shipping? section after entering your address information.

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Residential Surcharge

A Residential Delivery is delivery to a location that is a home or a home-based business in a residential area, such as a neighborhood.

UPS shipping systems, such as shipping on ups.com, UPS CampusShip® and UPS WorldShip® provide residential/commercial address classification technology, if the shipment is being made to an established UPS delivery address. However, you can avoid Residential Delivery shipping charge corrections by selecting “Residential Address” when adding a new address or updating an existing address in the address book of your shipping system.

If shipping via UPS WorldShip®, users can following the steps below to automatically perform address classification every time an address is entered:

  1. In the “Tools” tab, open the “System Preferences” menu
  2. Select “Miscellaneous”
  3. Place a checkmark to select the “Classify Ship To Address as Residential or Commercial” option

If you need further assistance setting up changes to UPS WorldShip® to perform address classification of your UPS shipments, please contact the UPS WorldShip® support line at 1-888-553-1118.

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Incorrect Weight

Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.

To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system.

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Over Maximum Size

UPS has established specific weight and size limits for the packages sent through our small package delivery network. The limits below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.

  • Packages can be up to 150 lbs.
  • Packages can be up to 165 inches in length and girth combined.
  • Packages can be up to 108 inches in length.
  • Packages with a large size-to-weight ratio require special pricing and dimensional weight calculations.

These limits apply to most packages and destinations, but there are some variances because of different local restrictions in some countries. Packages that exceed UPS weight and size limits above are subject to an Over Maximum Limits charge.

For more information on international restrictions, including size and weight, view our Impot/Export tool

In order to determine whether your package meets the criteria above, view more information on how to properly measure your UPS package. 

Learn About Weight and Size Limits

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Large Package Surcharges

For domestic shipments, a package is considered a "Large Package" when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches or its length exceeds 96 inches.

For international shipments, a package is considered a "Large Package" when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches.

With the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds (40 kgs).

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

To see the charges billed with the original freight charges enter the packages dimensions at the time of shipping.

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