Humanitarian Logistics

We work with humanitarian organizations around the world to help low- and middle-income countries get the critical healthcare supplies they need to fight COVID-19, HIV, malaria, tuberculosis, reproductive health issues, and more.

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Helping get humanitarian supplies aid to those who need it most

Single-Provider Solution

Whether your needs are regional or global or you ship small package, freight, or both -- we offer a single integrated global carrier solution with a suite of services that help you execute your humanitarian initiatives from end to end.

Supply Chain Optimization

We can help you plan your shipments from pick up through end delivery. We offer routing and re-icing plans, enhanced visibility, contingency planning for potential challenges, and more.

Cold Chain

Our broad cold chain capabilities include packaging, transportation, and monitoring of virtually any temperature requirement, be it ambient, 15°C to 25°C, 2°C to 8°C, -20°C to -80°C, or colder.

Compliance Expertise

We bring expertise in clearing duty-free shipments of donated goods, including advanced preparation documents and approval procedures that vary by country.

In-Country Logistics

We provide in-country logistics solutions from planned national distributions to ad hoc solutions like temporary warehousing. We vet local partners to ensure they are successful businesses who support the economy by employing local talent and labor.

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Want to learn more about optimizing your humanitarian logistics?

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Humanitarian Logistics at Work

Here are some of the ways we've collaborated with organizations serving low- and middle-income countries to improve access to critical healthcare initiatives.

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  • COVID-19 vaccines being administered as part of a humanitarian initiative in a lower-income nation.

    1. Enabling COVID-19 Infrastructure

    We help lower income countries implement logistics solutions so they can receive, store, distribute, and administer frozen and ultra-cold COVID-19 vaccines and commodities.

    Have questions? Contact us.
  • A UPS team member on a motorcycle delivers a refrigerated box of critical healthcare supplies.

    2. Developing Last Mile Solutions

    We consult with NGOs and ministries of health on last mile delivery solutions that help close the gap between healthcare commodities and the people who need them.

    Have questions? Contact us.
  • A UPS Wingcopter UAV drone delivers urgent healthcare supplies to a remote village.

    3. Delivering to Remote Locations

    Our UAV (drone) delivery programs can help get pharmaceuticals, vaccines, and other health commodities to harder-to-reach populations.

    Have questions? Contact us.
  • A UPS team member managing quality assurance in a cold chain storage facility.

    4. Safeguarding Biological Samples

    We collaborate with ministries of health and NGO partners to redesign supply chains and use of technology to support biological sample handling.

    Have questions? Contact us.
  • A globe with trails of light from city to city illustrating UPS Healthcare tracking and visibility solutions.

    5. Implementing Visibility Solutions

    We’re working to implement tracking and monitoring technology solutions that enhance visibility in the low-resource areas we serve.

    Have questions? Contact us.
  • Pallets of donated healthcare supplies awaiting customs clearance.

    6. Continuously Improving Logistics

    We work with procurement agents, donors and ministries of health to continuously enhance humanitarian logistics solutions for HIV, malaria, and reproductive health programs in low-income countries.

    Have questions? Contact us.

Cold chain for a hot zone

UPS Healthcare’s humanitarian aid to Malawi shows skill, will,and a good heart beneath it all.

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A nurse gives a COVID-19 vaccine in Malawi.
A clinician with PPE preparing to give a COVID-19 vaccine to a patient.

COVID-19 Vaccine NGO Partnerships

See how we’re helping multiple NGOS tackle the challenge of equitable worldwide COVID-19 vaccine delivery.

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Help for Helping Hands

See how UPS Healthcare logistics support helped speed COVID-19 supplies to South Africans.

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A motorcycle racing to a remote area in South Africa with COVID-19 supplies.

Frequently Asked Questions

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We'd love to learn more about your business needs.

Contact us to learn how a customized logistics plan could help position you for success.

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