Cold Chain Capabilities

A UPS Healthcare employee standing next to a temperature-controlled ground transport vehicle.

Cold Chain Capabilities

The safe transport of pharmaceuticals, biologics, lab specimens, and temperature-sensitive reagents is mission critical. Our end-to-end portfolio of custom solutions helps protect your shipments whether they’re going across the country or across the world.

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A UPS Healthcare employee standing next to a temperature-controlled ground transport vehicle.

Get it there at the right time and right temperature

CRT, Cold and Frozen Storage

Tap into our broad network of warehouses with controlled room temperature (CRT), refrigerated, frozen, and cryo storage to protect critical vaccines and biologics.

  • Over 10MM square feet of cGDP/cGMP compliant cold storage
  • Ultra-Low Temperature (ULT) freezer farms near strategic air hubs in the US and Europe
  • On-demand leased and monitored ULT freezer farms with walk in storage
  • Active and passive storage container options
  • Sustainable re-usable transportation packaging
  • Facility ISO 9001, ISO 13485, BSI, and VAWD/CIEV certifications as relevant

Thermal Packaging

The first step to successfully transporting critical biologics is a packaging solution built around your temperature requirements and shipping route, distance, and time parameters. 

  • Custom thermal packaging solutions to meet your unique needs
  • Compliant packaging for 2°C – 8°C and -20°C to -80°C requirements
  • Network of UPS Healthcare re-icing stations (on-site dry ice manufacturing ensures a steady, cost-efficient supply for our clients)
  • Vaccine and lab specimen kitting services
  • Management of medical waste and needles return

Transportation Management

We can work with you to develop and optimize a full end-to-end cold chain plan to transport your temperature-critical products and specimens in the most efficient and cost-effective way.

  • Cold chain design and solution optimization
  • UPS owned cold chain transportation vehicles
  • UPS managed certified cold chain transportation providers
  • Ground (Europe only), Parcel, Air Freight, and Ocean Freight cold chain shipping
  • Global re-icing stations with on-site dry ice production
  • Customized lane profiles, seasonal profiles, and lane validation
  • Priority shipping in the UPS network with UPS® Premier

Learn more about our transportation management capability

Visibility and Monitoring

You can gain a new level of control over shipments with a real-time insight into your payload throughout its journey.

  • Secure digital end-to-end visibility solutions
  • Single-use chemical temperature indicators
  • Real-time digital temperature probes
  • GPS and RFID tracking (location within 2 meters)
  • Real-time end-to-end visibility dashboard
  • Proactive mobile status alerts
  • Advanced monitoring and recovery with UPS Premier
  • Delivery verification with signatures saved for up to 7 years

Learn more about UPS Premier

Global Quality Assurance

Protect your global supply chain with a highly configurable Quality Management System (QMS) designed to ensure the safety and efficacy of your highly regulated healthcare products. 

  • One comprehensive self-learning global QMS platform
  • Ability to leverage data from across the system to make better decisions
  • Robust CAPA system that helps address and prevent non-conformance issues
  • Cloud-based humidity monitoring system and change control system
  • Deep regulatory expertise and global SOPs and cold chain infrastructure
  • 230+ global healthcare QA/RA professionals

Learn more about our UPS Healthcare Quality Assurance

Test tubes chilling in a container full of ice.

UPS Healthcare™ Cold Chain at work

See how our cold chain capabilities help get complex pharmaceuticals out to the world safely.

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5 ways to optimize your cold chain for biologics

Four best practices to incorporate into your cold chain system for sensitive biologics.

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A researcher examines a lab specimen in a petri dish.
An airplane carrying COVID-19 vaccines flying over the ocean at sunset.

Crossing the Ocean Blue

See how we transport critical COVID-19 vaccines from North America into tropical regions using our cold chain network.

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  • How to protect temperature-sensitive healthcare shipments in transit

  • How to simplify global expansion with logistics network support

  • How to enhance critical healthcare shipment handling with UPS® Premier

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Let's Talk

We'd love to learn more about your business needs.

Contact us to learn how a customized logistics plan could help position you for success.

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