UPS Healthcare - United States

A mother and daughter with masks on to prevent COVID-19.

COVID-19 Logistics

An integral part of Operation Warp Speed, COVAX, and other global vaccine initiatives, UPS Healthcare manages advanced packing, tracking, and cold and frozen storage to ensure secure, compliant distribution of critical yet fragile vaccines and therapies.

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Cold Chain at Work

Here's how we put our cold chain plan to work to distribute the first COVID-19 vaccine shipments across the U.S.

  • A UPS team member shoveling dry ice into a thermal package

    1. Cold Chain Packaging

    We developed a custom thermal vaccine packaging solution surrounded with insulation and 50 lbs. of dry ice, which we produce on demand.

    Learn more about Cold Chain Packaging
  • A clinician in PPE using holding a syringe and vaccine bottle that were included in a vaccine kit.

    2. Vaccine Kit Building

    We helped vaccine distributors create a kitting solution to make it easier for hospitals and clinicians awaiting vaccine supplies.

    Learn more about UPS Healthcare™ Cold Chain
  • UPS pilots giving the thumbs up as temperature controlled COVID-19 vaccine shipments are loaded onto a plane for transport.

    3. Cold Transportation Network

    Vaccines are shipped via temperature-controlled transport. Dry-ice packaging is replenished at our re-icing stations as needed.

    Learn more about Cold Chain Freight
  • Woman at UPS Command Center monitoring shipments

    4. Monitoring and Visibility

    With UPS® Premier, our Command Center monitors the real-time temperature and location of each box within 2 meters throughout the journey.

    Learn more about UPS Premier
  • UPS driver delivering an early morning package of vaccines to a hospital

    5. Early Morning Delivery

    We deliver the vaccines to medical facilities the next morning. Safe, viable arrival at -80°C means they are now ready to be used to help save lives.

    Learn more about UPS Healthcare™ Cold Chain

Looking for a custom supply chain plan?

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Pharma

Optimize your supply chain with innovative and cost-effective solutions that address regulatory requirements and other unique pharmaceutical logistics needs from end to end.

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Scientist working on a new biopharma innovation.

Biopharma

Protect fragile vaccines and other critical biologics with cold and frozen storage paired with a breadth of specialty solutions designed to meet your quality, time, and temperature needs.

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Lab Diagnostics

Whether it's building and distributing test kits or collecting samples in a clinic or home, we give you a competitive edge by providing transparency across the diagnostics supply chain.

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Medical Devices

Outsourcing your loaner operations and inventory management can help you get medical devices to operating theaters and patients faster, while creating efficiencies that are good for your bottom line.

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Two UPS team members examining logistics paperwork.

Healthcare Logistics

Managing critical healthcare goods, from receiving an order to billing your customer, requires extraordinary attention to detail. Our worldwide healthcare logistics network helps keep everything on track while opening the door to global expansion.

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Home Health

Many areas of medical care are moving out of the doctor’s office and into the home. Solutions that bring more flexibility and convenience to home-based therapies can deliver a better patient experience and help your business thrive.

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Global Network

With robust global cold chain capabilities and over 11MM sq. ft. of cGDP/cGMP compliant warehouse space, we are uniquely positioned to meet the critical needs of healthcare and life sciences organizations worldwide.

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News & Stories

  • A lab technician preparing to run a COVID-19 blood test

    Gravity Diagnostics Case Study

    Achieving 48-hour COVID-19 lab testing turnaround.

    Watch Now

  • UPS staffer labeling a Provell Pharmaceutical box

    Provell Pharmaceuticals Case Study

    Setting up an order-to-cash supply chain for a virtual pharmaceutical company.

    Watch Now

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Let's Talk

We'd love to learn more about your business needs.

Contact us to learn how a customized logistics plan could help position you for success.

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