You have several options.
Offer your customers the convenience of a pre-printed return label. You can pre-print return labels for your customers whenever you create your outbound shipping labels, or by clicking the link below.
If you select UPS Electronic Return Label, we’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back.
With UPS Returns Plus, our drivers will come straight to your customers' doors to collect the return shipment. We’ll create the return label ahead of time, and the driver will bring it when they pick up the shipment. Choose between two options:
We’ll schedule a one-time pickup. If your customer isn’t able to hand off the return package to us at that time, the driver will leave a return label. Your customer can then take the package to any UPS location or request a later pickup.Create a Return
Your customers can bring their items straight to a UPS Store - without a box, or a label - and send it off. Work with these providers to create “no box, no label” returns. (Only available for eligible items. Discuss eligibility and integration options with providers.)