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UPS drivers will continue to pick up and deliver, even in restricted areas. While our customer care teams respond to a higher than normal call volume, here are some resources to help you get started:
Your Packaging - Our Flat Rates
You pick the size of the packaging and how fast you want it to arrive - we'll do the rest.
Have Your Deliveries Fit Your Schedule
Using UPS My Choice® for home, get up-to-date delivery alerts for multiple shipments and put your plans ahead of the package.
Change Your Delivery
It happens. Here are some tips on how to redirect your package before it's delivered.
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What's the Difference Between a UPS ID and Account?
Learn how each option can help make your shipping, tracking and billing process easier.
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How to Ship Food
These simple steps make it easy to ship food so it reaches its destination the way it was intended to: pristine and fresh.
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Job Opportunities Available Now
From jobs in the warehouse to on the road, we’re hiring now across the globe. Apply today.
News & Information
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Protests across the U.S.
UPS is carefully monitoring the ongoing protests in numerous cities throughout the U.S. Our priority is the safety of our employees and our customers. Currently, normal UPS service continues.
Where could UPS services be impacted? -
UPS To Mark World Environment Day By Matching Offsets Of Carbon Neutral Shipments In June
Company will commemorate World Environment Day on June 5 by matching the carbon offsets of all packages shipped via its carbon neutral program during the month of June.
Read more on programOpen the link in a new window -
The UPS Foundation Commits US$3 Million To Gavi To Expand Innovative Last Mile Delivery Network ...
UPS alliance with Gavi builds on successful efforts to expand and improve vaccine delivery in Uganda and some of the world’s most underserved communities.
Read more on allianceOpen the link in a new window -
UPS Healthcare Announces UPS® Premier
UPS Healthcare expands its healthcare capabilities with UPS Premier as part of ongoing service and technology upgrades to meet priority-handling needs of healthcare shipments.
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Peak Surcharge Update
Updated Peak Surcharge information is now available for review, including additional Peak Surcharges that will take effect beginning May 31, 2020 and will remain until further notice.
Read more about the Peak SurchargeOpen the link in a new window -
UPS Delivers 5 Millionth Meal to Rural Students and Their Families Impacted by Novel Coronavirus Crisis
Collaborative ‘Emergency Meals-to-You’ Program Delivers on Promise to Provide Students with Heathy Food During Challenging Time
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UPS Healthcare Provides Urgent Support for Dr. Reddy’s Laboratories’ Temperature-Sensitive Medicines
Due to flight restrictions on the pharmaceutical company’s supply chain because of the Coronavirus pandemic, Dr. Reddy’s teamed up with UPS Healthcare to get 30 tons of temperature-controlled medical cargo from India to the U.S.
Read more on collaborationOpen the link in a new window -
UPS To Launch Air Service From Gary/Chicago International Airport
Company will expand its express air network to Gary/Chicago International Airport. Service begins Nov. 2, in time for the peak holiday shipping season
Read more on service expansionOpen the link in a new window -
UPS Supports Edwards Lifesciences’ Distribution Of Critical ICU Monitoring Equipment And Other Medical Technologies
Solutions and expertise deployed include UPS Temperature True® shipping services, air freight services and warehouse optimization.
Read more on UPS leveraging expertiseOpen the link in a new window -
UPS And Michaels Launch Contactless Curbside Pickup Of Packages And Return Drop-Offs At UPS Access Point Locations
UPS and Michaels offering consumers a safe and secure option to pick up packages and drop off returns outside of select Michaels stores across the United States
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UPS Releases 1Q 2020 Earnings
UPS Expertise and Flexible Global Network Keep Supply Chains Moving
Read more on this quarter's reportOpen the link in a new window -
UPS Flight Forward, CVS To Launch Residential Drone Delivery Service In Florida Retirement Community To Assist In Coronavirus Response
Drones to deliver prescription medicines from a Florida CVS pharmacy for the largest retirement community in U.S.
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UPS Supporting NYC Healthcare Workers, First Responders & Community Organizations Amid Coronavirus Pandemic
Company backs several New York City community support efforts, including the donation of 5,000 masks to a health center in Red Hook; hand sanitizer and other supplies to NYPD; food for Henry Street Settlement and Vision Urbana, partnership to transport more than 1 million square yards of fabric to NYC for hospital gowns; and UPS Foundation funding to the United Way of New York City.
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UPS Launches Smart Warehouse Technology
UPS Supply Chain Solutions launches warehouse network technology designed to make distribution centers smarter and more efficient.
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Updates to the UPS Tobacco/Vape Policy
Effective May 1, 2020, UPS will be updating the UPS Tobacco Policy that will impact existing and new vape customers.
Read More to preview the 2020 policy updatesOpen the link in a new window -
Virginia Center For Innovative Technology (CIT), UPS, DroneUp, And Workhorse Group Test Unmanned Systems For Coronavirus Response
Collaborators seek ways to support US Coronavirus response amid social distancing protocols.
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UPS Supports Textile Producer SanMar By Shipping Over 1.7 Million Face Masks
UPS delivers more than 1.7 million face masks for San Mar, which has converted its clothing production facilities to support protective mask production.
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The UPS Foundation Allocates $15M to U.S. Community Organizations and Worldwide Non-Profits in Fight Against Coronavirus and to Support the Road to Recover
Funding directed to food security, healthcare, education and financial stability.
Read more on funding plansOpen the link in a new window -
Keeping The American And Global Economy Moving
UPS Details Efforts to Fight COVID-19 and Enhance its Unmatched Network to Power Customers’ Supply Chains to Deliver Needed Goods and Services to Save Lives.
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UPS Adds Over 200 Flights In April To Support Project Airbridge Coronavirus Relief Efforts
Company has added over 200 company-owned and chartered air freighter flights in April to support FEMA’s Project Airbridge and other healthcare-related missions.
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First General Motors-Ventec Critical Care Ventilators Delivered to Chicagoland Hospitals
Franciscan Health Olympia Fields and Chicago’s Weiss Memorial Hospitals are receiving direct shipments from UPS.
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UPS Driver 'Honored' to Deliver 88 Drums of Hand Sanitizer to Hard-Hit NYPD
UPS driver and former cop 'honored' to deliver 88 drums of hand sanitizer to NYPD
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Utah Nursery and UPS Employees Spread Springtime Cheer
UPSers help Milgro Nursery give away thousands of flowers after millions in orders canceled because of coronavirus…
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UPS Hosts Webinar To Help Small Businesses Adapt Digital Marketing During Novel Coronavirus
UPS announced a webinar designed to help SMBs adapt and transform marketing strategies to digital. The free webinar will be held at 1 PM (EDT) on Thursday, April 16.
Listen to replay hereOpen the link in a new window -
Ware2Go Partners with 1M Masks to Deliver Free PPE to Healthcare Workers
Ware2Go is partnering with 1M Masks, a NYC grassroots initiative, to ship one million medical masks to healthcare workers, quickly and at no cost.
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UPS Expedites Global Deliveries of QIAGEN Coronavirus Testing Kits
UPS is delivering testing kits produced by QIAGEN in Germany to global destinations.
Read more on delivery of testing kitsOpen the link in a new window -
UPS Donating Respirator Masks To Kentucky Hospitals
Company donated 10,000 N95 respirator masks to hospitals across the Commonwealth of Kentucky.
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UPS Supporting University Of Louisville Manufacturing Of Face Shields
The UPS Foundation, The UPS Store and others providing packaging and shipping to University of Louisville Additive Manufacturing Institute of Science & Technology
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FEMA’s ‘Project Airbridge’ Takes Flight With 25 UPS Charter Flights, Dedicated FEMA Distribution Center
Company is managing and brokering 25 charter flights in support of Project Airbridge, a coordinated effort between the Federal Emergency Management Agency (FEMA), numerous countries and the private sector designed to expedite the arrival of critical supplies needed in U.S. hospitals.
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UPS Mobilizes Against Coronavirus In Collaboration With Global Customers And U.S. Agencies
UPS announced an unprecedented increase in efforts in coordination with the President’s Coronavirus Taskforce, the Federal Emergency Management Agency (FEMA), and State health agencies
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UPS Service Guarantee Suspended
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination.
Learn more. -
President Trump Recognizes UPS
"The hardworking men and women of @UPS are working overtime to maintain our supply chain and deliver medical supplies…"
Learn more. -
Temporary Peak Surcharge
To better manage the increased demand for air cargo capacity amid the Coronavirus outbreak, a temporary Peak Surcharge will be applied to shipments originating from China Mainland and Hong Kong SAR to North America and Europe regions effective April 5, 2020 until further notice.
Read more about the Peak Surcharge -
The UPS Foundation Supports Its Global Network Of Humanitarian Partners And Local Community Organizations To Combat The Impacts Of The Novel Coronavirus…
The UPS Foundation has expanded its response to the novel Coronavirus, including new grant allocations, surpassing $6 million to United Nations agencies, humanitarian relief partners and community-based non-profit and international non-government organizations.
Read more on company's responseOpen the link in a new window -
UPS Supports The Administration To Serve The Economic And Healthcare Interests Of The Nation
UPS continues to deliver for customers even as Coronavirus uncertainty is requiring greater flexibility and creativity to adapt to new social distancing and other health maintenance protocols.
Read more on company's transportation supportOpen the link in a new window -
How we’re responding to Coronavirus
In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Read more about how we're responding to Coronavirus -
UPS Board Appoints Carol Tomé As CEO; David Abney To Be Executive Chairman
Tomé will take role June 1 and Abney will become Executive Chairman of the Board.
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UPS’s Safest Drivers Have Traveled More Accident-Free Miles Than Voyager Space Pro
This year’s class includes 1,316 drivers, bringing the overall total to 10,411, still led by Tom Camp with 57 years of safe driving
Read more on prestigious achievement.Open the link in a new window -
Updated UPS Rate Change Information
Effective March 2, 2020, the fuel surcharges for U.S. Ground, Air, Import, and Export services will increase.
Read more about the Rate Change -
UPS To Airlift More Than 2 Million Masks And Protective Gear To China
The UPS Foundation, which leads the global citizenship programs for UPS, announced it is providing free air transportation of more than 2 million respirator masks and 11,000 protective coveralls to China to help combat the spread of the coronavirus in Wuhan, China
Read more on this humanitarian relief flightOpen the link in a new window -
UPS Releases 4Q 2019 Earnings
Execution, Strategies and Investments Drive Continued Gains.
Read more on this quarter's earningsOpen the link in a new window -
UPS Announces Numerous Products And Innovative Technology Programs To Help SMBs Grow And Compete
UPS continued its aggressive roll-out of innovative new services and solutions, squarely focused on the needs of its customers, especially small and medium-sized businesses.
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The UPS Store Offers Entrepreneurs A Chance For Up To $25,000
For the second year, The UPS Store, Inc. and Inc. Magazine are joining forces to find the country’s most knowledgeable small business owners through an exciting national business competition.
Read More About UPS Small Biz ChallengeOpen the link in a new window -
Be aware of potential fraud
Fraudulent messages from people not associated with UPS can arrive in e-mail, text and even by phone call.
Read more about how to identify and protect yourself from fraud.Open the link in a new window -
UPS Launches E-Commerce Plug-Ins To Benefit Small Businesses
UPS announced that it is offering free plug-ins to make UPS tools and services seamlessly available within four popular e-commerce platforms: WooCommerce, PrestaShop, OpenCart and Magento.
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The UPS Store Ranks in Top 5 of Entrepreneur Franchise 500 for Fourth Year
SAN DIEGO, Jan. 15, 2020 – The UPS Store, Inc., the world’s largest franchisor of retail shipping, postal, print and business service centers, has been ranked again as one of the top franchise brands, according to Entrepreneur Magazine’s 2020 Franchise 500.
Read More About UPS Store Ranks Top 5Open the link in a new window -
Updates to the UPS Tobacco/Vape Policy
Effective January 2, 2020, UPS will be updating the UPS Tobacco Policy that will impact existing and new tobacco/vape customers.
Read more to preview the 2020 policy updates -
New Regulations in 2020 for Lithium Battery Shippers
Shippers of Lithium Batteries should be aware that new IATA shipping regulations come into force on January 1, 2020. These mandate that UN38.3 test summary documents must be made electronically available upon request. While UPS will not require a test summary document, shippers are asked to note that service may be disrupted if they are unable to comply when requested. The requirement applies in relation to all IATA air shipments of lithium ion and metal batteries whether alone, contained in equipment, packed with equipment or powering a vehicle.
Download the Guide to Shipping Lithium Batteries