Global Shipping & Logistics Services
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You’ve Got Questions – We’ve Got Answers
For questions about deliveries, pickups, or UPS Access Points®, we’ve got you covered.
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Don't Miss a Delivery
Monitor your deliveries every step of the way with the UPS Mobile app.
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Now Hiring Drivers
If you enjoy traveling the open road and meeting new people, then join our team of Tractor Trailer and Package Car Drivers.
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We Make It Easy
Take your pre-labeled package to a UPS Access Point® location and let us take care of it for you.
Your Deliveries on Your Time
With UPS My Choice®, you receive real-time delivery alerts and chose when your package is delivered.
Got Questions?
We can help. Find the answers at the UPS Help and Support Center.
News & Information
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Operational Adjustments for June 22 – June 25, 2021
Committed delivery times have been adjusted for certain shipments scheduled for delivery on June 22, 2021 through June 25, 2021.
Learn more about the operational adjustments. -
Peak Surcharge Update
Updated Peak Surcharge information is now available for review, including Peak Surcharge rates for international shipments that will take effect beginning June 13, 2021.
Review a Detailed Listing of the Applicable Peak Surcharges.Open the link in a new window -
Memorial Day Changes for June 1 – June 3, 2021
Committed delivery times adjusted for certain shipments scheduled for delivery on June 1, 2021 through June 3, 2021.
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Updates to the UPS Vape Policy
Effective April 5, 2021, UPS will prohibit the shipment of Vape Products throughout the U.S. network. UPS is prohibiting the shipment of Vaping Products throughout its U.S. network (including import and export). For the purpose of this prohibition, Vaping Products includes any and all noncombustible liquid or gel, regardless of the presence of nicotine, capable of being used with or for the consumption of nicotine. All related vape devices, products and accessories are included in this prohibition.
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UPS Healthcare Continues Investment in Personalized Medicine; Expands Global Cell and Gene Services Capacity
Addition of eight centers of excellence to support Marken’s global network of cell and gene services bring total to 14 certified sites.
Read more about expanded capabilitiesOpen the link in a new window -
UPS Announces Quarterly Dividend
UPS today announced its regular quarterly dividend of $1.02 per share on all outstanding Class A and Class B shares.
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UPS Releases 4Q 2020 Earnings
UPS announced fourth-quarter 2020 consolidated revenue of $24.9 billion, a 21.0% increase over the fourth quarter of 2019. Consolidated average daily volume increased 10.6% year over year.
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UPS Announces Agreement to Sell UPS Freight to TFI International Inc.
UPS has entered into a definitive agreement to sell UPS Freight to TFI International Inc. for $800 million, subject to working capital and other adjustments.
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UPS Brokerage Customer Alert: WRO for Cotton and Tomato Products
U.S. Customs and Border Protection (CBP) issued a Withhold Release Order (WRO) for imports into the United States of cotton and tomato products produced in the Xinjiang Uyghur Autonomous Region (“XUAR”) of China based on information that indicates situations of forced labor.
Read more on the Withhold Release OrderOpen the link in a new window -
Our Response To The Events At The Nation’s Capital: Statement By Carol Tomé
"We are appalled by the lawlessness and violence that unfolded at the U.S. Capitol and strongly condemn the actions of those individuals who participated in the illegal activities that destroyed property and cost lives."
Read more on UPS CEO StatementOpen the link in a new window -
Notice to UPS Customers Shipping Consumer Commodity, ORM-D Packages
Effective January 1, 2021, the ORM-D classification will no longer be valid.
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UPS Tariff/Terms and Conditions of Service and UPS Rate and Service Guide
Effective December 27, 2020, the 2021 UPS Tariff/Terms and Conditions of Service and 2021 UPS Rate and Service Guides are available to view and download.
Review the UPS Tariff/Terms and Conditions of Service -
UPS SurePost Service Rates Increase
Effective December 27, 2020, rates for all UPS SurePost services will increase. To view the rates, visit the UPS SurePost rates webpage provided in your UPS SurePost service agreement.
Learn More About the UPS SurePost Service Rate Increase -
Meet UPSers in a New Way
Stories of UPSers reveal how their ingenuity, passion, dedication and heart move our world forward by delivering what matters.
Visit About UPSOpen the link in a new window -
Preview the 2021 UPS Rates
Effective December 27, 2020, the rates for UPS® Ground, UPS Air and International services will increase an average of 4.9%. Rates for value-added services and other charges will also increase.
Read more and preview the 2021 Rate Changes -
UPS SurePost Services Increase
Effective October 18, 2020, rates for all UPS SurePost services will increase by $0.24. For greater detail, view detailed SurePost rates at the website referred to in your UPS SurePost service agreement.
Read more on UPS Rate Change Information announcements -
The Logistics of Caring
UPS’s values have always driven our common purpose to help people in need anywhere, and everywhere, in any way that we can.
Learn more in the 2019 UPS Foundation Social Impact ReportOpen the link in a new window -
Updated UPS Rate Change Information
Effective July 12, 2020, the UPS Tariff/Terms and Conditions of Service and the 2020 UPS Rate and Services Guides have been updated.
Read more about the Rate Change -
UPS Publishes 18th Annual Sustainability Report Highlighting Progress
Company announces launch of its 18th annual Sustainability Report, “Accelerating Sustainable Solutions.”
Read Current Sustainability ReportOpen the link in a new window -
Diversity in the Workplace
Kevin Warren, UPS Chief Marketing Officer, spoke to Bloomberg about diversity in the workplace.
Watch the interviewOpen the link in a new window -
UPS Giving $3.2 Million to Programs Supporting Racial Equality
Kevin Warren, UPS Chief Marketing Officer, spoke to CNN about how UPS plans to move the company and communities forward.
Watch the interviewOpen the link in a new window