UPS drivers will continue to pick up and deliver, even in restricted areas. While our customer care teams respond to a higher than normal call volume, here are some resources to help you get started:
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Webinar: The Small Business Administration and UPS join forces to help small businesses weather the impacts of Coronavirus.
Thursday April 2, 2020 at 1:00 p.m. EDT.
Sign up now.Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination.
Learn more."The hardworking men and women of @UPS are working overtime to maintain our supply chain and deliver medical supplies…"
Learn more.To better manage the increased demand for air cargo capacity amid the Coronavirus outbreak, a temporary Peak Surcharge will be applied to shipments originating from China Mainland and Hong Kong SAR to North America and Europe regions effective April 5, 2020 until further notice.
Read more about the Peak SurchargeThe UPS Foundation has expanded its response to the novel Coronavirus, including new grant allocations, surpassing $6 million to United Nations agencies, humanitarian relief partners and community-based non-profit and international non-government organizations.
Read more on company's responseOpen the link in a new windowUPS continues to deliver for customers even as Coronavirus uncertainty is requiring greater flexibility and creativity to adapt to new social distancing and other health maintenance protocols.
Read more on company's transportation supportOpen the link in a new windowIn the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Read more about how we're responding to CoronavirusTomé will take role June 1 and Abney will become Executive Chairman of the Board.
Read more on announcementOpen the link in a new windowThis year’s class includes 1,316 drivers, bringing the overall total to 10,411, still led by Tom Camp with 57 years of safe driving
Read more on prestigious achievement.Open the link in a new windowEffective March 2, 2020, the fuel surcharges for U.S. Ground, Air, Import, and Export services will increase.
Read more about the Rate ChangeThe UPS Foundation, which leads the global citizenship programs for UPS, announced it is providing free air transportation of more than 2 million respirator masks and 11,000 protective coveralls to China to help combat the spread of the coronavirus in Wuhan, China
Read more on this humanitarian relief flightOpen the link in a new windowExecution, Strategies and Investments Drive Continued Gains.
Read more on this quarter's earningsOpen the link in a new windowUPS continued its aggressive roll-out of innovative new services and solutions, squarely focused on the needs of its customers, especially small and medium-sized businesses.
Read more on new initiativesOpen the link in a new windowFor the second year, The UPS Store, Inc. and Inc. Magazine are joining forces to find the country’s most knowledgeable small business owners through an exciting national business competition.
Read More About UPS Small Biz ChallengeOpen the link in a new windowFraudulent messages from people not associated with UPS can arrive in e-mail, text and even by phone call.
Read more about how to identify and protect yourself from fraud.Open the link in a new windowUPS announced that it is offering free plug-ins to make UPS tools and services seamlessly available within four popular e-commerce platforms: WooCommerce, PrestaShop, OpenCart and Magento.
Read more on new e-commerce plug-insOpen the link in a new windowSAN DIEGO, Jan. 15, 2020 – The UPS Store, Inc., the world’s largest franchisor of retail shipping, postal, print and business service centers, has been ranked again as one of the top franchise brands, according to Entrepreneur Magazine’s 2020 Franchise 500.
Read More About UPS Store Ranks Top 5Open the link in a new windowEffective January 2, 2020, UPS will be updating the UPS Tobacco Policy that will impact existing and new tobacco/vape customers.
Read more to preview the 2020 policy updatesShippers of Lithium Batteries should be aware that new IATA shipping regulations come into force on January 1, 2020. These mandate that UN38.3 test summary documents must be made electronically available upon request. While UPS will not require a test summary document, shippers are asked to note that service may be disrupted if they are unable to comply when requested. The requirement applies in relation to all IATA air shipments of lithium ion and metal batteries whether alone, contained in equipment, packed with equipment or powering a vehicle.
Download the Guide to Shipping Lithium BatteriesReigning Sweepstakes Award winner prepares for 2020 Rose Parade®, celebrating children’s literacy
SAN DIEGO, Dec. 17, 2019 – Ahead of its upcoming appearance in the 2020 Rose Parade presented by Honda, The UPS Store, Inc. announces the three winners of "Tell Your Tale," a nationwide contest for short stories written by young authors, in celebration of childhood literacy.
Read More about Contest WinnersOpen the link in a new windowEffective December 29, 2019, the rates for UPS® Ground, UPS Air and International services will increase an average of 4.9%. Rates for value-added services and other charges will also increase.
Read more to preview the 2020 rate changesUPS was named to Forbes and JUST Capital’s annual “JUST 100” list for the fourth consecutive year and again recognized as the industry leader in the transportation sector.
Read more on prestigious awardOpen the link in a new windowUPS collaborates with HerdX, Inc., a leading U.S.-based agri-tech solutions provider, to deliver blockchain-verified traced beef from a U.S. farm to Japan.
Learn more of new logistics partnershipOpen the link in a new windowThe UPS Board of Directors declared a regular quarterly dividend of $0.96 per share on all outstanding Class A and Class B shares.
Read more on dividend announcementOpen the link in a new windowNew holiday rewards program for using UPS Access Point locations.
Read more on rewards programOpen the link in a new windowUPS Simple Rate is a predictable flat rate shipping option designed to help small and medium-sized businesses (SMBs) streamline and simplify their outbound processes.
Learn more of new shipping optionOpen the link in a new windowNow businesses can cover freight and small packages one shipment at a time, without an annual contract, and they can buy it online.
Read more on insuring shipmentsOpen the link in a new windowUPS Flight Forward Inc. and CVS Pharmacy, Inc. announce the successful completion of the first revenue-generating drone delivery of a medical prescription from a CVS pharmacy directly to a consumer’s home.
Read more on partnershipOpen the link in a new windowUPS projects 1.6 million returns per day the week before Christmas, setting a new returns record.
Read more on ReturnsOpen the link in a new windowCompany announced major upgrades to its healthcare-dedicated warehouse and distribution network.
Read More On Healthcare ExpansionOpen the link in a new windowOperating profit Up more than 20%, with margin expansion in all segments.
Read more on this quarter's earningsOpen the link in a new windowCompany announces numerous new technology-enabled services and partnerships designed to support customer needs aligned with the company’s strategic growth initiatives.
Read More on the ProgramsOpen the link in a new windowThe UPS Foundation continues to support the Hispanic community with a host of grantmaking programs and efforts focused on financial empowerment and education.
Read more on the programsOpen the link in a new windowStorage on Demand is a new UPS innovation that allows customers to request delivery of empty storage bins directly to their home or business using a mobile-friendly website.
Read more on new UPS innovationOpen the link in a new windowPlans to purchase more than 6,000 natural gas-powered trucks beginning in 2020 and running through 2022.
Read more on multiyear agreementOpen the link in a new windowUPS extends availability of marketplace shipping rates to Shippo’s customer base of more than 35,000 small and medium-sized businesses.
Read more on collaboration with ShippoOpen the link in a new windowNew, Convenient Offering Allows Creative Enthusiasts to Pick up and Drop Off with Greater Flexibility.
Read more on complete deployment of programOpen the link in a new windowUPS Integrad training features “experiential” learning approach to help create the finest service providers in the industry.
Read more on UPS driver safety trainingOpen the link in a new windowUPS subsidiary UPS Flight Forward Inc. has received the U.S. government’s first full Part 135 Standard certification to operate a drone airline.
Read more on UPS Flight ForwardOpen the link in a new windowHighly automated sortation and distribution facility grows to more than 447,000 square feet, nearly doubling package sortation capacity.
Read more on UPS Whitescreek hub expansionOpen the link in a new windowThe UPS Tariff/Terms and Conditions of Service and the 2019 UPS Rate and Service Guide have each been updated, effective September 23, 2019.
Terms, Conditions and Guide Information Update