Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages.
Service Alerts 1/3
Summary (Last Updated: 07/02/2023; 12:17) Earthquake in Turkey
Earthquake in Turkey
As a result of major earthquakes, pick-ups and deliveries in eastern Turkey may be disrupted.
UPS is making every reasonable effort to resume normal service as soon as possible. Please be aware that when service is affected by circumstances outside of UPS’s control, our money-back guarantee may not apply. For the latest status of your shipments please use our online tracking tool on ups.com. Impacted shipments will receive the tracking status of NTRL DISASTR - NATURAL DISASTER.
Pick-up and delivery service may be disrupted in the following regions: Kahramanmaras, Adana, Gaziantep, Hatay, Kilis, Adiyaman, Malatya, Sanliurfa, Osmaniye, Diyarbakir, Mersin, Bingöl, Muş, Van, Hakkari, Şırnak, Mardin, Bitlis, Şırnak, Elazığ, Tunceli.
Summary (Last Updated: 16/08/2022; 8:50) Service Alert due to Situation in Ukraine
Service Alert due to Situation in Ukraine
UPS has suspended substantially all operations in Ukraine, Belarus, and Russia.
UPS continues to closely monitor the situation. For the most up-to-date information on the status of shipments, customers can track a parcel on ups.com.
Summary (Last Updated: 24/01/2022; 10:57) Severe snow conditions throughout Turkey and Greece
Severe snow conditions are causing collection and delivery disruptions throughout Turkey and Greece. Although UPS is making every reasonable attempt to serve our customers, delays are expected due to the hazardous road conditions.
Any impacted volume will receive the tracking status of ‘Adverse weather conditions have delayed delivery’. For the most up to date information on the status of your shipments, please use the tracking tool on UPS.com.