Service Alerts

Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages. If there is no service alert information below, the UPS transportation network is operating normally.

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Summary (Last Updated: 04/05/2022; 4:42) Service Alert due to Situation in Eastern China

Service Alert due to Situation in Eastern China

UPS imports remain temporarily suspended into certain areas of eastern China (Shanghai, Jiangsu Province and Zhejiang Province). Import service will resume as follows:

    - 9 May 2022: Jiangsu and Zhejiang Provinces
    - 16 May 2022: Shanghai

UPS continues to closely monitor the situation. For the most up-to-date information on the status of shipments, customers can track a parcel on UPS.com.

Summary (Last Updated: 22/04/2022; 4:30) Service Alert due to Situation in Ukraine

Service Alert due to Situation in Ukraine

UPS has suspended operations in Ukraine, Belarus, and Russia. 

UPS continues to closely monitor the situation. For the most up-to-date information on the status of shipments, customers can track a parcel on ups.com.

Summary (Last Updated: 26/01/2022; 9:06) Service Impacts Related to Coronavirus

Service Impacts Related to Coronavirus

UPS operations continue, with daily collections and deliveries, except where constrained by government restrictions. We are closely monitoring changing market conditions and are taking the necessary steps to ensure minimal impact to service.

Please continue to monitor ups.com and check your package tracking for the latest delivery status information.

More on how UPS is responding to the Coronavirus.

 

Asia Pacific Service Updates

UPS operations in the region continue, with daily pickups and delivery, except where constrained by government restrictions. For the latest information on service impacts please visit here.

 

Europe Service Updates

UPS operations in the region continue, with daily pickups and delivery, except where constrained by government restrictions. For the latest information on service impacts please visit here.

 

Thank you for your continued trust in UPS.