Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages. If there is no service alert information below, the UPS transportation network is operating normally.
Service Alerts 1/2
Summary (Last Updated: 20/05/2021; 5:53) UPS Services to and from India
UPS Services to and from India
Due to the Coronavirus pandemic, some UPS shipments to and from India may experience a delay.
UPS will continue to provide export and import services, including pickup and delivery.
Summary (Last Updated: 10/05/2021; 11:00) UPS is open for business: Service impacts related to Coronavirus
UPS is Open for Business
UPS operations will continue, with daily collections and deliveries except where constrained by government restrictions.
For parcels requiring a signature, our drivers can temporarily do this on behalf of the customer to avoid unnecessary contact via hand-held devices.
Reinstatement of UPS Money Back Guarantee
Effective for shipments sent on or after 10 May 2021, the UPS Money Back Guarantee is reinstated for Express services in Europe.