Tracking Support - SMS Notification Help

How do I opt in for SMS text notifications?

Go to ups.com, enter your tracking or InfoNotice number into the tracking area located on the left side of the screen, and select Track. You will be redirected to the Tracking Detail page. From the Tracking Detail page, select the notification type SMS Text, then Add New Number. After you enter your mobile number to opt in, select the checkbox to confirm that you agree to the UPS SMS Program Terms of Use and the UPS Privacy Policy. Select Submit, then confirm your request from your mobile phone. By replying "YES", you will be subscribed to receive text messages from UPS containing shipment status details about packages. Once opted in, you will continue to receive SMS texts until you opt out of the service.

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How do I opt out of SMS Text Notifications?

At any time, text "STOP" to the short or long code for your country/region. Your device will stop receiving SMS text notifications from UPS. If, at any time, you would like to opt back in, you should send "YES" via SMS message from your device to your short or long code.

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What is the country/territory number or code for my location?

Your country may have a short or long number code specifically for use with SMS text messages. These telephone numbers may be significantly shorter than full telephone numbers and are useful for global communications. Some countries or territories do not have access to short or long codes. Locate your country or territory in the list and dial the specific support number listed.

UPS SMS Notifications
CountryCountry Number or Code
Austria 447786200819
Bahrain 447786200819
Belgium 447786200819
Brazil 26746
Bulgaria 447786200819
Canada 69877
Colombia 87200
Croatia 447786200819
Cyprus 447786200819
Czech Republic 447786200819
Denmark 447786200819
Estonia 447786200819
Finland 447786200819
France 38693
Germany 447786200819
Ghana 447786200819
Greece 447786200819
Hungary 447786200819
India 918422931001
Ireland 447786200819
Israel 447786200819
Italy 447786200819
Ivory Coast 447786200819
Kenya 447786200819
Kuwait 447786200819
Latvia 447786200819
Lithuania 447786200819
Luxembourg 447786200819
Malta 447786200819
Morocco 5540
the Netherlands 447786200819
Nigeria 447786200819
Norway 447786200819
Poland 48723484250
Portugal 447786200819
Puerto Rico 68569
Qatar 447786200819
Reunion 447786200819
Romania 447786200819
Russian Federation 447786200819
Saudi Arabia 447786200819
Slovakia 447786200819
Slovenia 447786200819
South Africa 447786200819
Spain 207212
Sweden 447786200819
Switzerland 447786200819
Turkey 447786200819
Ukraine 447786200819
United Arab Emirates 447786200819
United Kingdom 447786200819
United States MYUPS (69877)
Zimbabwe 447786200819

 

Support Numbers or Contacts
Country or TerritoryNumber or Contact
Australia 1800 148 934
Hong Kong SAR, China 8206 2133
Indonesia 001 803 852 3670
Japan 00531 85 0020
Macau SAR, China 10 800 852 0698
Malaysia 1800 80 4709
Mexico 01 800 7433 877
New Zealand 0800 443 785
Philippines 1800 185 50023
Singapore 800 852 3362
South Korea 00798 8521 3669
Taiwan, China 08001 855 662
Thailand 001 800 852 3658
Vietnam 1800588877
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