CampusShip Support - Managing Payments FAQ

Can I use Billing Options that charge the shipment to someone else, such as Bill Receiver (Freight Collect) or Third Party Billing?

UPS CampusShip offers Bill Receiver (Freight Collect) and Bill Third Party billing options. Bill Receiver lets you bill your shipping charges to the shipment receiver. Bill Third Party lets you bill your shipping charges to a party other than the shipper or receiver. You may select your billing options when processing a shipment.

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How do I void a package in UPS CampusShip?

To void a package, select the Shipping tab and then select View History or Void Shipment. If the shipment you want to void does not appear in your history wait several minutes and refresh the screen. Locate the shipment to be voided, select the button next to the shipment and select Void Shipment. You may also void a shipment from the Complete a Shipment page.

The shipment and all packages in the shipment will be voided and an "x" will appear next to the shipment in the voided column. You may void UPS CampusShip packages from your shipping history only within 90 days of processing the package.

Note: If you need to void a shipment older than 90 days, please contact UPS Customer Service.

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What can I do if my shipment was damaged?

Please review your local UPS Terms and Conditions or contact UPS.

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Contact UPS

For questions about UPS CampusShip, contact your UPS CampusShip Administrator. For UPS CampusShip Technical Support, select the link below.

UPS CampusShip Technical Support