Quantum View Manage® provides consolidated visibility into your package and freight shipments, so you can proactively manage your supply chain. With powerful and customisable monitoring, notification and reporting tools, you’ll reduce costs while improving communication with customers, suppliers and team members.
Small to mid-sized businesses with light to heavy and domestic or international shipping requirements.
Visibility, flexibility, accessibility, portability. With Quantum View Manage, you control when, where, how much and even who receives information about shipments. Configure status notifications for you and your customers via email and SMS. Set triggers to automate processes such as invoicing. Combine different views and filters to provide exactly the type and amount of information that you most need to view and report. All enabling you to anticipate and solve for delivery and downstream issues, improving customer service and satisfaction.
With this searchable and easy-to-configure view, you can access multiple levels of detail about outgoing shipments, from a high-level summary of all shipments, to sorting by POs shipped, through filtering details of a single critical shipment. Outbound View supports multiple users, as well as account- and package-specific customisation, including customer and critical event notifications. Plus, you can set internal team alerts to expedite issue resolution and milestone triggers to initiate processes such as invoicing.
Have complete visibility into your inbound shipments up to seven days in advance. This view is ideal for manufacturers and distributors, providing insights that facilitate workforce, resource and inventory planning, as well as proactive notification to downstream businesses and customers. Inbound View will empower you to manage RMAs more efficiently, trigger refunds or replacements, bill faster, troubleshoot problems and manage your supply chain more efficiently.
This view is vital to fulfilment businesses that rely on other parties to ship directly to customers. If third-party providers are integral to your supply chain, Quantum View Manage provides two-way visibility into order status so you can solve customer questions and issues, reconcile shipments that direct bill to your account and improve vendor management.
Consolidate all of your outbound, inbound and third-party shipments into a single-screen overview of all your shipping activities. Quickly, easily and without requiring a tracking number.
Instantly view your inbound international shipments to more effectively manage all your package brokerage and customs information. With online access to documents and brokerage partner channels, you'll remain ahead of in-transit customs issues. All customs docs are imaged, downloadable and even available on CD, saving time and securing essential regulatory records.
For high-volume and heavy international shipping, scale up to this enterprise-level solution.