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News & Information
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UPS Service Guarantee Suspended
Effective 26 March 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.
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How we’re responding to Coronavirus
In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
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UPS Delivers Expo 2020 Dubai’s Largest Shipment Ahead Of “World’s Greatest Show”
UPS, the Official Logistics Partner of Expo 2020 Dubai, choreographed multiple shipments from Germany through Belgium’s Port of Antwerp and into Dubai’s major commercial port in Jebel Ali.
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UPS 2019 Rate Changes
The 2019 UPS Service and Tariff Guide is now available online.
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UPS Announces Amends to Additional Charges
From 9 September 2018 UPS will apply a fuel surcharge at the current rate to the Additional Handling Charge and the Over-Maximum Limits Charge.
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Following the opening of new facilities in Hyderabad and Ahmedabad, UPS consolidates and strengthens its position in India.
UPS today announced further investment to attain full ownership in its express services unit in India. The company previously held a majority position in an express services joint venture, which exclusively served UPS’s international express small package shipping business in India.
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UPS Expands Express Services to International High-Growth Markets
UPS today announced the addition of 14 new countries served by UPS Worldwide Express, part of UPS’s international suite of shipping services that guarantees time- and day-definite delivery for urgent shippers.
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New Non-Stop Flight from United States to Dubai
Our new, non-stop flight from the U.S. to Dubai, UAE improves time-in-transit between North and South America to key destinations in the Middle East by a full business day. This flight is operated with our new Boeing 747-8F aircraft, providing 50 percent more capacity than before.
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UPS Section II Battery Requirements Changing
Effective 1 January 2017, UPS will require Section II batteries to be fully regulated.
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New Fraudulent Email Circulating
Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with UPS. There have been a number of fraudulent emails reported, and new spoofs continue to be introduced.
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