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Returns Management & Reverse Logistics Solutions
Returns that deliver.
Create a competitive advantage with a returns strategy that works for your customers, your brand–and your bottom line.
Make returns management your competitive advantage.
Having a responsive, efficient and easy product returns management process is essential for meeting customer expectations, controlling costs—even expediting critical recalls.
Whether retail, high tech, manufacturing or healthcare, put our broad returns management portfolio and reverse logistics capabilities to work for your business. With capabilities such as omnichannel management, process automation, e-commerce site integration, and end to end supply chain services that improve security, cycle time, post-sales support and inventory management, you'll build customer satisfaction, loyalty, while impacting your bottom line results.
Comprehensive Return Service Options
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UPS Returns®
Easily send customers labels for efficient returns and tracking.
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UPS Returns® Plus
Provide pre-paid returns with UPS driver pick up for greater control over cycle times and package security.
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UPS Returns® Exchange
Puts you in control of having UPS deliver replacements in exchange for the customer's return item.
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UPS Returns Technology
Integrate enhanced return processes and visibility into your customer-facing website or customer service software.
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UPS Returns Manager
Discover a better returns process for your customers and your business.
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Reverse Logistics and Post-Sales Services
Work with UPS to optimize a program for large-scale returns, recalls or repair/replacements with full inventory lifecycle management.
Find peace of mind with the details.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Delivering Possibility
Remarkable services that go beyond shipping and tracking to help you expand your business.
Insights & Resources
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