Healthcare Supply Chain Management

Think of our highly skilled healthcare experts as an extension to your team. We’ll use our established methodologies and tools to examine your entire healthcare supply chain, and assess your needs and goals. Then together, we’ll define solutions that improve and optimize your supply chain to deliver efficiencies and better performance. All of which help deliver stronger business results and better patient outcomes.
Your team can then implement the plan, leveraging UPS visibility and management technology, or choose to engage our team to expertly manage your day-to-day process in the field—anywhere in the world.

The cost of inventory and order management can be a major pain point for healthcare companies. Nobody wants to run short of a lifesaving product, but additional inventory that enters the supply chain to compensate for inefficiencies generates its own costs in financing, storage and insurance. So, while you may never run out of product, a bloated supply chain can run down profits.

UPS can analyze and re-engineer your supply chain for greater efficiency, so you can carry less inventory, optimize your transportation, and reduce overall costs—while improving the service you provide to your customers. We can also help you handle service parts management and better manage your reverse supply chain if you deal with returns or replacement products.

In addition to leveraging our global field stocking locations, you can rely on our teams to optimize distribution center operations and space utilization to reduce costs. We'll implement strategies, automated systems, and lean management best practices to streamline inbound and outbound processes including ASNs (Advanced Shipment Notifications), fast put-away, cross docking, picking and order fulfillment, and reverse logistics. We'll also introduce a robust warehouse management system that integrates seamlessly with your broader monitoring and invoicing platforms.

Our team can assist with your essential front office needs including customer credit confirmation and Electronic Data Interchange (EDI) set up. Our order management support can include inventory and pricing confirmation, as well as monitoring orders with proof of delivery and tracking. We can more broadly support your team managing multiple levels of incentives and pricing based on product and customer requirements.

We can help you stay ahead of order and shipping challenges with custom services or our UPS Order To Cash (SM) service model, which is designed to support supply chains from point of order entry to cash receipt. Order To Cash offers healthcare customers a single source solution that eliminates the need to build out supply chain infrastructure and invest in acquiring, integrating, and implementing ERP software and hardware. We'll even manage your customer call center.

Rely on our support services for optimizing and ongoing management of your returns process as well. In addition to expediting product replacement, we can ship returned products to pre-qualified destruction vendors or to manufacturers as required.

Our team can set up your accounts receivable, process invoices, payments and rebates, and support you with charge-backs, deductions, dispute resolution, and collections.