Don't let skill set or team size limit your ability to seize opportunities. Experience the value that contracting with UPS healthcare experts can bring to your process. We can provide a full supply chain management solution and assist in key points along the supply chain, from supply chain design, optimization, and supplier management support, to integrated order fulfillment and customer care services. Partnering with UPS empowers you to scale quickly, strategically and cost-effectively for market growth, while you minimize risk, ensure compliance, streamline processes, and reduce net costs.
Mid and large-scale healthcare firms including hospitals, pharmaceutical, biopharmaceutical, medical device, and medical/surgical supply, that have complex product shipping and distribution requirements.
Even the simplest healthcare supply chain is vulnerable to risk and inefficiencies that can add significant costs and service disruptions—both of which impact patient outcomes and customer satisfaction.
UPS partners with many healthcare companies and orchestrates logistics of all types, from factory floor to a patient’s front door. The innovations, efficiencies, profitability and positive patient outcomes that have arisen from these trusted partnerships continue to position UPS, and more importantly, our customers, as industry leaders in medical supply chain management.
Think of our highly skilled healthcare experts as an extension to your team. We’ll use our established methodologies and tools to examine your entire healthcare supply chain, and assess your needs and goals. Then together, we’ll define solutions that improve and optimize your supply chain to deliver efficiencies and better performance. All of which help deliver stronger business results and better patient outcomes.
Your team can then implement the plan, leveraging UPS visibility and management technology, or choose to engage our team to expertly manage your day-to-day process in the field—anywhere in the world.
The cost of inventory and order management can be a major pain point for healthcare companies. Nobody wants to run short of a lifesaving product, but additional inventory that enters the supply chain to compensate for inefficiencies generates its own costs in financing, storage and insurance. So, while you may never run out of product, a bloated supply chain can run down profits.
UPS can analyze and re-engineer your supply chain for greater efficiency, so you can carry less inventory, optimize your transportation, and reduce overall costs—while improving the service you provide to your customers. We can also help you handle service parts management and better manage your reverse supply chain if you deal with returns or replacement products.
In addition to leveraging our global field stocking locations, you can rely on our teams to optimize distribution center operations and space utilization to reduce costs. We'll implement strategies, automated systems, and lean management best practices to streamline inbound and outbound processes including ASNs (Advanced Shipment Notifications), fast put-away, cross docking, picking and order fulfillment, and reverse logistics. We'll also introduce a robust warehouse management system that integrates seamlessly with your broader monitoring and invoicing platforms.
Our team can assist with your essential front office needs including customer credit confirmation and Electronic Data Interchange (EDI) set up. Our order management support can include inventory and pricing confirmation, as well as monitoring orders with proof of delivery and tracking. We can more broadly support your team managing multiple levels of incentives and pricing based on product and customer requirements.
We can help you stay ahead of order and shipping challenges with custom services or our UPS Order To Cash (SM) service model, which is designed to support supply chains from point of order entry to cash receipt. Order To Cash offers healthcare customers a single source solution that eliminates the need to build out supply chain infrastructure and invest in acquiring, integrating, and implementing ERP software and hardware. We'll even manage your customer call center.
Rely on our support services for optimizing and ongoing management of your returns process as well. In addition to expediting product replacement, we can ship returned products to pre-qualified destruction vendors or to manufacturers as required.
Our team can set up your accounts receivable, process invoices, payments and rebates, and support you with charge-backs, deductions, dispute resolution, and collections.
Services that let you keep track of returns, contain cost, and meet your customers' expectations.
Rely on us for end-to-end supply chain strategy, design, and management services, from supplier and multi-carrier management to post sales service solutions.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Remarkable services that go beyond shipping and tracking to help you expand your business.
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