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  • UPS Services to and from India...More
  • UPS is Open for Business – Service impacts related to Coronavirus...More
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Global Shipping & Logistics Services

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Important Updates on Coronavirus

We’re continually monitoring the impact of the Coronavirus disease and taking every action to ensure the safety of our customers and employees.

News & Information

  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review. New Peak Surcharge rates will take effect beginning April 18 and remain until further notice.

    Read more about the Peak Surcharge
  • Know more about UPS My Choice for Business

    Manage your shipments like a pro with UPS My Choice for Business.

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  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review. New Peak Surcharge rates will take effect beginning February 28 and remain until further notice.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review. New Peak Surcharge rates will take effect beginning February 14 and remain until further notice.

    Read more about the Peak Surcharge
  • 2021 Tariffs and Services Guide

    Our Tariffs and Services Guide as of the 28th December 2020 are now available.

    Find out more information
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available, including Peak Surcharge rates for International shipments that will take effect beginning December 27, 2020.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates for International shipments that will take effect beginning November 15, 2020.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates for International shipments that will take effect beginning November 8, 2020.

    Read more about the Peak Surcharge Open the link in a new window
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including Peak Surcharge rates for International shipments that will take effect beginning October 25 and November 1, 2020.

    Read more about the Peak Surcharge Open the link in a new window
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including a decrease in Peak Surcharge rates for International shipments that will take effect beginning October 4, 2020 and remain until further notice.

    Read more about the Peak Surcharge Open the link in a new window
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including increased Peak Surcharge rates for International shipments that will take effect beginning August 30, 2020 and remain until further notice.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including increased Peak Surcharge rates that will take effect beginning July 26, 2020 and remain until further notice.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including reduced Peak Surcharge rates that will take effect beginning June 28, 2020 and remain until further notice.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review. New Peak Surcharge rates will take effect beginning May 24 and remain until further notice.

    Read more about the Peak Surcharge
  • Peak Surcharge Update

    Updated Peak Surcharge information is now available for review, including new Peak Surcharge rates and additional Peak Surcharges that will take effect beginning April 12 and remain until further notice.

    Read more about the Peak Surcharge
  • UPS Service Guarantee Suspended

    Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.

    Learn more.Open the link in a new window
  • Temporary Peak Surcharge

    To better manage the increased demand for air cargo capacity and the increased costs to maintain service amid the Coronavirus outbreak, a temporary peak surcharge will be implemented on shipments originating from China Mainland and Hong Kong SAR to Puerto Rico from April 5, 2020 until further notice.

    Read More about the Peak Surcharge
  • How we’re responding to COVID-19


    In the wake of the COVID-19 virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

    Read more about how we're responding to COVID-19
  • UPS Rate Change Information

    Our rates have changed effective December 29, 2019. Detailed information is available in the Service Rate Guide 2020, ready for download.

    Read More About the Rate Changes
  • Government of Chile increases the maximum value of shipments for clearance through courier companies

    On March 12, 2019, general rule CVE 1558482 established that import and export shipments of up to a maximum value of US$3,000 FOB can be cleared without the need of a broker agent. Small and medium-sized companies doing business with international markets can now ship more merchandise (or merchandise of a greater value) without incurring additional expenses.

    Read more about the general rule CVE 1558482
  • Flex® Global View is now available in Spanish

    A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred language from the top menu.

    Access Flex Global View
  • UPS Rate Change Information

    Effective June 4, 2018, the fee for Over Maximum Limits and the Oversize Pallet Handling Surcharge will change, and a new Shipping Charge Correction Audit Fee will be added.

    Read More About the Rate Changes
  • UPS Section II Battery Requirements Changing

    Effective January 1, 2017, UPS will change its requirements for shipping lithium batteries by air.

    Read More About These Regulations
  • Fraudulent Email Circulating

    Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with UPS. There have been a number of fraudulent emails reported, and new spoofs continue to be introduced.

    Read More About Fraudulent Emails