Don’t See What You Are Looking For?
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Change a Delivery
You can redirect or reschedule parcels* by yourself when you log in to UPS.com and enable UPS My Choice®.
Log In To ChangeNeed a username? Sign up now.
*Sometimes, shippers restrict change delivery options based on parcel contents.
Here’s How You Do It
1. Open Your Dashboard
If you have an account, log in to UPS.com and open your My Choice dashboard.
2. Select Your Parcel
Click on “Delivery Options.” If you don’t see “Delivery Options,” the shipper has restricted this option.
3. Follow the Prompts
Reroute your parcel to a different location or change the delivery date.
What is UPS My Choice?
Sign up for free and enjoy these perks.
- Get delivery alerts and estimated delivery times via text or email.
- Change the delivery address or date.
- Tell the driver where to leave the parcel: another address, with a neighbour, or at a UPS Access Point® location.
- View all of your inbound and outbound parcels on one dashboard.