Contact UPS Healthcare

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In this business, time is of the essence. That is why we created our new UPS Healthcare™ Customer Care center. Our employees are trained extensively on the business and are solely dedicated to UPS Healthcare customers so you can get answers quickly and get back to doing what matters most – providing for patients.

Give Us a Call

Are you an existing customer with questions regarding shipments or your account?

If you are UPS customer and you have your PIN assigned – please contact UPS Healthcare™ Customer Care at +48 22 203 03 23, or send an email to plhealthcaresupport@ups.com with your account number and details of your query. If you use UPS services and do not have a PIN assigned - please contact us at +48 22 534 00 00 or register and log in at www.ups.com for additional support. If you are a POLTRAF customer or have a query regarding transport or storage at controlled temperature – please contact us at +48 71 315 32 25 or send a message to: dok@poltraf.pl to obtain specialist assistance.

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<div class="center-pl"><h2 class="track">Track Your Poltraf Shipment</h2>
<p>Type in your shipment number in the box below to get the status updates.</p>
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<script>
let poltrafTracking = function () {
    const form = document.getElementById("poltraf-mainForm");
    const trackInput = document.getElementById("poltraf-track");
    form.addEventListener('submit', function (e) {
        e.preventDefault();
        let regval = trackInput.value.replace(/[|&;$%@"<>()+,/']/g, " ");
        if (regval !== "") {
            window.location.href = "https://scsapps.ups.com/scs/healthcare/poltraf/pl/pl/tracking/" + regval;
        }
    });
}
poltrafTracking();
</script>

More Contacts

UPS® Pickup Point Support

UPS Healthcare Lablink

UPS® Premier Support

  • UPS Premier package service issues or technical support:
    Call the appropriate number below based on your preferred language or contact us via email at premier@ups.com, for escalations, contact your assigned PRT representative or the Premier Control Tower at: UPSClarkPremierControlTower@ups.com
  • Primary Support (European business hours: 8:00 a.m. – 6:00 p.m. CET)
  • English: +44 20 7949 0494
  • Dutch: +31 20 504 0544
  • French: +33 1 57 32 40 74
  • German: +49 69 6630 8388
  • Italian: +39 02 4527 9011
  • Spanish: +34 91 349 6564

File a UPS® Premier Claim

Support When You Need It