UPS Returns® Plus

Send a UPS driver, with a return label in hand, to your customer.


Arrange for UPS to create and deliver a return shipping label to your customer and collect the item for return on the following business day.

Collection Options

  • UPS 1 Attempt Returns Plus: UPS will make one attempt to collect your shipment. If the shipment cannot be collected, UPS will leave the return label at the collection location.
  • UPS 3 Attempts Returns Plus: UPS will attempt to collect your shipment for three consecutive business days. After the third attempt, the return label will be returned to UPS.

Note: UPS Returns Services may not be available to or from all locations. For UPS Worldwide Express Freight™ shipments, only the UPS 1 Attempt Returns Plus option applies.

Note: For Saturday Delivery, you must affix a Saturday Delivery sticker to each shipment. With some services, Saturday delivery of a UPS Returns shipment is available in the United States only. Contact your UPS representative for more information.

Related Links

Find information to help determine the cost of your shipment.

Create a Return

Calculate Time and Cost

View Zones and Tariffs

Read Terms and Conditions of Service