Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below.
In an effort to provide you with the latest tools, we’re retiring your Quantum View Manage account and updating your tracking capabilities to UPS My Choice® for Business. Rest assured, we’ve made sure that UPS My Choice for Business can meet all of your shipment visibility needs before the update begins on 7/24/2026.
Here are some details to keep in mind throughout this transition:
- This process is automatic and requires no action on your part.
- We’ll begin updating your shipping account to include UPS My Choice for Business on 7/24/2026. Once the account update is complete, you’ll receive a welcome email with information about UPS My Choice for Business and your account credentials.
- Once UPS My Choice for Business has been added to your account, you will be able to access both Quantum View Manage and UPS My Choice for Business for 45 days while shipping data transfers.
- Access to Quantum View Manage will be removed at the end of the 45-day period.
Due to adverse weather conditions, pickup and delivery services for export and import shipments in North Luzon, South Luzon and National Capital Region (NCR) may be temporarily impacted.
We seek your kind understanding and patience for any inconvenience that you may experience due to these unforeseen weather conditions.
At UPS, the health and safety of our employees, customers, and the people in the communities we proudly serve are our top priority.
For the most up-to-date information on the status of your shipments, customers can continue to track your package on ups.com/ph.
If you need further assistance, please reach out to our Customer Service Representatives at 1-800-10-7425-877 or 1-800-8-3084-200.
UPS is closely monitoring the situation in the Middle East and using established contingency plans to manage our operations safely and efficiently.
Our focus is on safety while we work to minimize impacts for our customers.
For the most up-to-date information on the status of shipments, customers can track a package on ups.com. Note that the UPS Service Guarantee does not apply to shipments affected.