Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below.
In view of the ASEAN Summit in Cebu, temporary service adjustments will be put in place to support airport operations.
Please note that the services below on the listed dates will require one additional business day:
- Export shipments from Cebu: May 7, 9, 11
- Import shipments to Cebu: May 7, 8, 10
For the latest information on the status of your shipments, please track your package on ups.com/ph.
If you need any assistance, please contact your UPS Account Manager or your local Customer Support at 1-800-10-7425-877 or custsvcphen@ups.com.
UPS is closely monitoring the situation in the Middle East and using established contingency plans to manage our operations safely and efficiently.
Our focus is on safety while we work to minimize impacts for our customers.
For the most up-to-date information on the status of shipments, customers can track a package on ups.com. Note that the UPS Service Guarantee does not apply to shipments affected.