Global Shipping and Logistics Services

News & Information

  • Levying Sales Tax on low-value goods imported into Malaysia

    Effective 1 April 2023, Sales Tax of 10% will be applicable to goods sold online from Online Sellers and Online Marketplace Operators imported into Malaysia via any mode of transportation with invoice valued at MYR500 or below (also known as low-valued goods or LVG) purchased by consumers in Malaysia.

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  • Demand Surcharge Update

    Updated Demand Surcharge information is now available for review, including revised Demand Surcharge rates in Macau SAR that will take effect beginning 25 December 2022 and remain until further notice.

    Read more about the Demand SurchargeOpen the link in a new window
  • 2023 Rates and Services

    The 2023 UPS published rates will take effect from 25 December 2022. A preview of the updated UPS Rate and Service Guide is now available for download, visit the following link for more information.

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  • Levying GST on low-value goods imported into Singapore

    Effective 1 January 2023, goods valued at or below S$400, imported into Singapore will be subjected to Singapore’s Goods & Services Tax (GST).

    The GST will be imposed under these circumstances:

    • The vendors are located outside of Singapore at the point of sale
    • It is a Business-to-Consumer (B2C) sale
    • The goods are imported into Singapore via air or post
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  • UPS Philippines Ceases Acceptance of Cash Payments for COD and COP Packages

    Effective 1 October 2022, UPS Philippines will cease accepting cash payments for Cash-on-Delivery (COD) and Cash-on-Pickup packages. Moving forward, customers may make payments for all freight, accessorial and relevant local charges such as value-added tax via digital payment option – GCash, Bills Payment, Online Banking or Manager’s Checks.

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  • UPS strengthens capabilities in China Mainland

    In January 2022, China Mainland ratified the world’s largest free trade agreement, and UPS Shanghai Hub was certified as an Advanced Certificate Enterprise. With UPS continually strengthening capabilities in China Mainland, discover how customers can leverage UPS’s expertise to tap on regional growth opportunities.

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  • New Canada Customs Requirements Impacting Commercial Imports

    Canada Border Services Agency (CBSA) will soon be implementing a new clearance process for all commercial importers, transforming the assessment and collection of duties and taxes for commercial goods imported into Canada. This is part of a multi-year initiative by the CBSA Assessment and Revenue Management (CARM) which aims to facilitate trade compliance and streamline business processes between CBSA and importers through the CARM Client Portal (CCP).

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  • UPS Malaysia Introduces New Electronic Payment Options

    Beginning 5 July 2022, UPS customers in Malaysia can simply use their mobile devices to make on-the-spot payments for their Cash-on-Delivery (COD) packages conveniently and securely by simply scanning a QR code. Existing available electronic payment options include Credit Card, Mobile Banking and e-Wallets mobile apps.

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  • UPS Introduces Electronic Payment Options to Customers in Indonesia

    Beginning 1 June 2022, UPS customers in Indonesia may use their mobile devices to make on-the-spot payments for their packages conveniently and securely by simply scanning a QR code. The available electronic payment options includes Credit Card, Net Banking, e-Wallet and Bank Transfer.

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  • Revision to UPS Fuel Surcharge Index

    Effective 21 March 2022, UPS will revise the fuel surcharge index by 0.25% with every US$ 0.03 change in fuel price per gallon to reflect the changing market and economic conditions, enabling UPS to maintain the high standards of service for our customers. The fuel surcharge index will be updated on the Fuel Surcharge page starting 18 March 2022.

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  • Change in VAT Rates in Indonesia, Effective 1 April 2022

    Effective 1 April 2022, in light of the changes in Indonesia’s Tax Regulations Harmonisation Law (“HPP Law”) No. 7 of 2021, the value-added tax (VAT) rates applicable to our charges will be adjusted and billed accordingly:

    1. Freight-related charges will be subject to VAT rate of 1.1%, from 1%
    2. All other charges, as well as duties and taxes, will be subject to VAT rate of 11%, from 10%
    Read more (only in Bahasa Indonesia)
  • World’s largest free trade agreement RCEP enters into force

    The Regional Comprehensive Economic Partnership (RCEP) enters into force in 2022 to liberalise trade among participating economies in the Asia Pacific that collectively account for 30% of the world population, a third of the world’s GDP (USD 26.2 trillion), and over a quarter of world exports. With RCEP in place, businesses can leverage on gradual elimination of tariffs on at least 92% of goods, preferential tariffs, and quick customs clearance of small package shipments.

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