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Additional Charges

Additional Charges

Unless otherwise noted, charges apply on a per-shipment basis.


Cost (NZD)

Address Correction (per package)

20.00 per package
84.00 per shipment/ maximum

Additional Handling Charge 7.00

Duty and Tax Forwarding Surcharge


Extended Area Surcharge (per kg/minimum, whichever is greater)

1.00 per kg
48.00 minimum

Remote Area Surcharge (per kg/minimum, whichever is greater)

1.10 per kg
54.70 minimum

Residential Surcharge
(UPS Worldwide Express FreightSM)
4.00 per shipment
129.60 per shipment
Large Package Surcharge 73.00
Over Maximum Limits Fee 73.00 per package
Special Handling for Undeliverable Packages 14.70 per shipment

UPS Worldwide Express Plus Surcharge


Dry Ice

5.90 per package or pallet

Imports into New Zealand
Disbursement Fee 3% of the advanced amount or 11.00, whichever is greater
Additional Tariff Lines 4.30 per additional tariff line exceeding 5 tariff lines, 432 maximum
Pre-Release Notification Surcharge 18.00 per shipment

UPS PaperlessSM Invoice

Free of charge

Oversize Pallet Handling Surcharge
(UPS Worldwide Express FreightSM)
58.90 per pallet
Delivery Reattempt
(UPS Worldwide Express FreightSM)
56.60 per shipment
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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330cm, but does not exceed the maximum UPS size of 419cm.

Large Packages are subject to a minimum billable weight of 40kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Duty and Tax Forwarding Surcharge

When the "Duty and Tax Forwarding Surcharge" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

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Additional Tariff Lines

Routine customs clearance is included at no additional cost for entries up to 5 tariff lines. A fee will apply for every additional line thereafter and subject to a maximum charge.

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 48 inches (122 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

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Address Correction

An additional charge may be billed to the shipper for unsuccessful delivery because of an incorrect address.

Please refer to the above Additional Charges table for more information.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or pickup from an area beyond UPS extended areas, which are less accessible for pickups and deliveries (domestic and international services).

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Delivery Reattempt

Additional delivery attempts may have additional charges.

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Over Maximum Limits Fee

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 165 inches (419 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system.

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Pre-Release Notification Surcharge

A shipper or consignee may request that UPS notify the consignee prior to submission of an import shipment to customs so that the importer may validate the classification, valuation, or other import information. An additional fee per shipment will be billed to the importer or to the shipper when the shipper is selected as the payer of the duties and taxes for the shipment.

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UPS Paperless Invoice

UPS Paperless Invoice allows customers using a UPS online shipping system (for example, Worldship®, UPS Campus Ship, and UPS Internet Shipping) to electronically submit commercial invoice data for clearance. Depending on country-specific customs regulations, this may eliminate the need to affix hard copies of the invoice to the shipment and reduces the possibility of errors or shipment delays due to missing documentation.

This service is offered on a contractual basis and there is no charge incurred.

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Brokerage Services

Additional charges may apply for complex customs clearance procedures, which include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Customs Bonds
  • Drawbacks
  • Formal entries involving more than five tariff lines
  • Live entries
  • Marking Attendance
  • Temporary Import Bonds (T.I.B.)

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Special Handling for Undeliverable Packages

Packages rejected by the consignee, or that cannot be delivered due to causes beyond the control of UPS, will be held by UPS. The shipper will then be contacted for further instructions. The UPS service guarantee does not apply to Undeliverable Packages that are returned to the sender. An undeliverable returns surcharge will be applied in addition to other applicable charges. See table above for Special Handling of Undeliverable Packages rate.

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UPS Worldwide Express Plus

A surcharge will be imposed for urgent shipments sent via UPS Worldwide Express Plus. Please refer to the above Additional Charges table for more information.

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Residential Surcharge

UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment applies.

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Oversize Pallet Handling Surcharge

An additional handling fee that would be charged on pallets that exceed the specific dimensions.

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Where to Get More Information