Supply Chain Management

Capability and capacity… without the capital expense.

Don't let skill set or team size limit your ability to seize opportunities. Experience the value that contracting with UPS healthcare experts can bring to your process. We can assist at key points along the supply chain, from supply chain design, optimisation and supplier management support, to integrated order fulfilment and customer care services. Partnering with UPS empowers you to scale quickly, strategically and cost-effectively for market growth, while you minimise risk, ensure compliance, streamline processes and reduce net costs.

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Who This Is For

Mid- and large-scale healthcare firms including pharmaceutical, biopharmaceutical, medical device and medical/surgical supply, that have complex product shipping and distribution requirements.

Trust UPS as your healthcare logistics lifeline.

Even the simplest healthcare supply chain is vulnerable to risk and inefficiencies that can add significant costs and service disruptions – both of which impact patient outcomes and customer satisfaction.

UPS partners with many healthcare companies and orchestrates logistics of all types, from factory floor to a patient’s front door. The innovations, efficiencies, profitability and positive patient outcomes that have arisen from these trusted partnerships continue to position UPS, and more importantly, our customers as industry leaders.

Logistics Design and Management

Think of our highly skilled healthcare experts as an extension to your team. We’ll use our established methodologies and tools to examine your entire healthcare supply chain, and assess your needs and goals. Then together, we’ll define solutions that improve and optimise your supply chain to deliver efficiencies and better performance. All of which help to deliver stronger business results and better patient outcomes.
Your team can then implement the plan, leveraging UPS visibility and management technology, or choose to engage our team to expertly manage your day-to-day process in the field – anywhere in the world.

Inventory Management

The cost of inventory and order management can be a major pain point for healthcare companies. Nobody wants to run short of a life-saving product, but additional inventory that enters the supply chain to compensate for inefficiencies generates its own costs in financing, storage and insurance. So, while you may never run out of product, a bloated supply chain can run down profits.

UPS can analyse and re-engineer your supply chain for greater efficiency, so you can carry less inventory, optimise your transportation and reduce overall costs – while improving the service that you provide to your customers. We can also help you to handle service parts management and better manage your reverse supply chain if you deal with returns or replacement products.

Distribution Management Support

In addition to leveraging our global field stocking locations, you can rely on our teams to optimise distribution centre operations and space utilisation to reduce costs. We'll implement strategies, automated systems and lean management best practices to streamline inbound and outbound processes including ASNs (Advanced Shipment Notifications), fast put-away, cross docking, picking and order fulfilment, and reverse logistics. We'll also introduce a robust warehouse management system that integrates seamlessly with your broader monitoring and invoicing platforms.

Order Management Support

Our team can assist with your essential front-office needs including customer credit confirmation and Electronic Data Interchange (EDI) set-up. Our order management support can include inventory and pricing confirmation, as well as monitoring orders with proof of delivery and tracking. We can more broadly support your team managing multiple levels of incentives and pricing based on product and customer requirements.

Related Services

Return Solutions: Services that let you keep track of returns, contain cost and meet your customers' expectations.
Contract Logistics: Rely on us for end-to-end supply chain strategy, design and management services, from supplier and multi-carrier management to post-sales service solutions.