Inbound alerts notify you when there is an update about your shipment. The following inbound e-mail alerts are available:
- Exception Alert: notifies you each time an exception occurs, as well as only those that change the scheduled delivery date of a shipment. Exceptions include:
Shipment Registered Alert: notifies you when your US imports shipments have been registered with the government clearing agencies.
Shipment Released Alert: notifies you when your US imports shipments have been released for delivery by the government clearing agencies.
Clearance Exception Alert: notifies you each time an exception changes the scheduled delivery date of a shipment clearing customs.
Clearance Exception Resolution Alert: notifies you once a clearance exception has been resolved.
UPS Freight Forwarding Alerts: notifies you each time a selected freight event occurs for air and ocean freight shipments.
- Incomplete/Incorrect Data
- Collection/Appointment/Delivery Attempted
- Service Disruptions
- Weather Delay/Emergency