Skip to Main Content
Search

What events are recorded about shipments in the UPS tracking application?

  • Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. Common scans include the following:

    • Billing Information Received: UPS has received the electronic transmission of shipment details from the shipper. This does not necessarily mean that UPS has taken possession of the shipment.
    • Order Processed; In Transit to UPS: The shipment has been processed by the sender. Once the shipment is within the UPS network, an expected delivery date will be made available.
    • Origin: The shipment has been scanned at the origin UPS location.
    • Departure: The shipment has left its last recorded location and is on its way to the next UPS facility.
    • Arrival: The shipment has arrived at an intermediate sort facility or the destination facility.
    • Out for Delivery: The shipment has reached the facility that is responsible for the delivery of the shipment; this is a shipment's last stop before delivery.
    • Delivery: The shipment has been delivered; the date and time of delivery is recorded.
    • Exception: Any unplanned event that may occur in the shipment delivery lifecycle will be noted and explained.