If the sender selected our Collect on Delivery (C.O.D.) service, you must pay at the time of delivery. Please know that you cannot pay for C.O.D. shipments in advance and may not inspect a shipment without paying.
Senders choose the accepted payment methods, which can include checks (whether company, personal, cashier's, or official bank checks). Checks should be made out to the sender. Online payments and credit cards are not accepted as valid forms of payment for C.O.D shipments. Cash is accepted if the client has previously accepted it.
You can find the available payment methods for your C.O.D. shipment when you log into ups.com and track your package.
The sender may also send you an email with this information as well as the amount due and delivery date. UPS My Choice® members will get that alert if they've chosen to receive Ship or Day Before Delivery notifications.
If you're not available to provide payment on the delivery date, use UPS My Choice to redirect the package to another address or to have the package held at a UPS Access PointTM location or UPS customer center.
Easily estimate your shipment's transit time and cost with our online calculator.
Our online tool lets you ship with confidence without downloading software.