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Why hasn't my UPS PDF Invoice notification e-mail arrived yet?

  • Your PDF Invoice notification email may not have arrived for one of the following reasons:

    • The destination email address was unreachable (because of a problem with your server or your mailbox was full, for example).
    • The email address in your profile is incorrect.
    • Your company had no shipping activity during the previous week.


    If you do not receive your UPS PDF Invoice notification as expected, please look to see if a new invoice is available.