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How do I check the status of my On-Call Collection request?

Note: Online collection request service is not available in all countries. If this service is not available in your country, call your local UPS office.

To check the status of your On-Call Collection requested online, you can use Shipping History or the Collection Request Number printed on your receipt. To check your collection status using Shipping History, select the radio button next to your shipment, and then select Show Detail/Receipt. On the Shipment Details page, select the Collection Request Number and the status information displays. To use your receipt for reference, print the receipt and select Shipping at the top of the page. Under Schedule a Collection, select Collection Status.