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UPS Billing Centre Invoice Dispute Requests

Request an Adjustment/Dispute a Charge

  1. Log in to the UPS Billing Centre
  2. Select the Invoice Tab
  3. Select the dispute link for the invoice you want to dispute
  4. Complete the form and submit it

View Adjustments/Disputes

You can view adjustments made on any invoice:

  1. Select Invoice from the Invoice drop down menu. An icon will appear in the Dispute column if a dispute has been requested.
  2. Select the dispute icon to view dispute details.