Service Alerts

Service Alert due to Situation in Ukraine

UPS has suspended substantially all operations in Ukraine, Belarus, and Russia. 

UPS continues to closely monitor the situation. For the most up-to-date information on the status of shipments, customers can track a parcel on ups.com.

Service Impacts Related to Coronavirus

UPS operations continue, with daily collections and deliveries, except where constrained by government restrictions. We are closely monitoring changing market conditions and are taking the necessary steps to ensure minimal impact to service.

Please continue to monitor ups.com and check your package tracking for the latest delivery status information.

More on how UPS is responding to the coronavirus.

Thank you for your continued trust in UPS.

Due to on-going demonstrations across the country, the governor of Nigeria's commercial hub Lagos imposed a state-wide curfew.

The safety of our people is of utmost importance to UPS and we will continue to ensure staff safety is prioritized and supported during this time.

As a result, express services from Nigeria are temporarily impacted in some areas of the country. UPS is closely monitoring the situation to ensure minimal disruption and is working on contingency plans to provide required services to Nigeria.

Please continue to visit ups.com for the latest service updates or track your package to get the latest status.

UPS operates in more than 220 countries and territories and continues to provide the best service possible in the areas it serves throughout the world.