Can I use UPS to ship to a P.O. Box?

We only ship to a valid street address, and do not deliver to P.O. boxes. If a shipper uses a P.O. Box address, the recipient's phone number must be included on the label.

What happens if I use UPS to ship to a P.O. Box?

Packages addressed to P.O. Boxes could be delayed, won't be covered by any UPS Service Guarantee and will require an address correction charge.

Will UPS accept Army Post Office (APO) and Fleet Post Office (FPO) addresses?

No, UPS doesn't accept Accept Army Post Office (APO) and Fleet Post Office (FPO) Addresses.

2 people at door receiving a package from driver

Shipping Support

Whether you’re shipping across the country or around the globe, we have options built to fit your needs.

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Shipping Services

Where does your package need to go and how fast do you want it to get there? We offer a handful of services to make sure all your shipping needs are met.

Domestic Shipping

We've got over 30 years of experience sending packages around Mexico.
International Shipping

Reach new international customers and grow your business with our expertise with resources spanning more than 220 countries and territories.
Freight Services

Let us do the heavy lifting and take care of your shipments over 150 lbs with our full lineup of freight services.

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Planning Ahead

Need to know if UPS delivers on a specific day? Get details about our 2022 holiday operating schedule and hours of operation.

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Ship Now, Pay Later

Bill your shipping account when you send a package from our UPS Shipping Centers and UPS.com.

Simple Setup
In order to turn on “Bill My Account,” you must have a UPS.com username and shipping account number, which you can find in your profile settings.
Use It at a Physical Location
If you’re at a store or shipping counter, bring your government ID and shipping account number. You can pay online later.
Use It on UPS.com
When you create a shipment online, you can bill it to your account at checkout.

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FAQ

I received a UPS Carbon Neutral shipment. What is carbon neutral?

The shipment you received was sent by someone who requested that UPS offset the climate impact of the shipment. This means the sender cares about climate change and wants others to be aware of this commitment.

UPS's carbon neutral option supports projects that offset the emissions of the shipment's transport. UPS has supported projects that include reforestation, landfill gas destruction, wastewater treatment, and methane destruction.

Our carbon neutral option is verified by Société Générale de Surveillance (SGS), an inspection, testing, and verification company. This means that you can have confidence in the UPS carbon neutral method. Additionally, our carbon offset process is certified by The CarbonNeutral Company.

Learn More About the Emissions Reduction Projects UPS Supports (in English Only)

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