Whether your customers are buying for themselves or on behalf of a business, they have high expectations for the services you provide after the sale. UPS offers a portfolio of returns management solutions that can help you improve customer satisfaction while getting a tighter grip on inventory. UPS post-sales services -- distribution, warehouseing fulfillment, and repairs -- can help you scale up to take advantage of opportunities faster with less capital investment.
Reliable performance and a swift response improve customer loyalty, which is key to growing your business.
Returns will always be a part of business, but be sure you're not limiting them to being a cost of business. A good reverse logistics process can bring great value to your bottom line. Better manage and re-integrate your returned materials for streamlined practices, reduced waste, and continuing profits from your existing products.
Don't let goods sit in technicians' vehicles; get your products serviced, repaired, and back into inventory as fast as possible. Our advanced technology and Web-enabled return labels extend your supply chain visibility and let you ensure that returned parts arrive at their designated locations.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.