Improve the touch points that contribute to your customers' experience. UPS tools and technology empower you to focus on details that make a difference to customers – seamless e-commerce, visibility during shipping and simple returns, along with ways to streamline your billing and cost allocations. Our established expertise and services help you provide greater flexibility and efficiency to enhance customer satisfaction.
Key decision makers in retail and consumer goods supply chain, omnichannel operations, fulfillment, distribution, and digital marketing influencers.
A smooth customer experience is at the heart of your success. You have great products. You just need an efficient and nimble process for getting them onto shelves, shipped or even returned.
Our solutions were created with a deep understanding of customer needs, coupled with retailers' and consumer goods suppliers' unique challenges and goals in mind. From integrating e-commerce technologies into your systems to customised logistics plans, we'll help you to find or design ways to create a seamless experience for your customers.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features