What's New?
UPS^® Premier now supports the integration of third-party real-time trackers within its Silver and Gold service levels. This enhancement improves supply chain visibility and monitoring capabilities, building on earlier updates such as:

• Expanded global coverage
• Improved gel pack replenishment in the U.S.
• Greater technological flexibility for mobile activation of labels

Why It Matters:
The integration of third-party real-time trackers into UPS Premier labels is a game-changer for supply chain adaptability. This update allows customers to connect their existing technology—often costly and deeply integrated—with UPS Premier Silver (RFID) or Gold (Mesh Sensor) labels.
Key benefits include:

• Live data tracking: Data loggers feed near-real-time information into the UPS Premier dashboard.
• Improved visibility: The integration provides environmental data that our UPS Premier Control Tower uses for monitoring.
• Operational efficiency: Enhanced tracking reduces risks and improves decision-making.

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UPS Healthcare worked closely with Sensos, its first provider, to ensure compatibility with their cellular smart labels. Additional manufacturers and models are expected in 2026. Customers should contact their account representative to learn more about these new capabilities.

2025 UPS Premier Service Enhancements

UPS Premier has introduced several global upgrades to improve healthcare logistics:

1. Expansion of UPS Premier Silver in Asia Pacific

UPS Premier Silver service is now available in six countries: China, Hong Kong, Singapore, South Korea, Taiwan, and Thailand. Launches in Australia and Japan are planned soon.

• Key feature: RFID technology ensures priority handling for small parcel shipments requiring expedited service.
• Impact: Simplifies the management of critical healthcare shipments across the region.

2. Gel Pack Replenishment in the U.S.

UPS Healthcare has expanded its network of U.S.-based gel pack replenishment locations.

• Key feature: Maintains temperature-sensitive shipments in passive packaging within required temperature ranges.
• Impact: Further ensures protection of products from spoilage during transit.

3. Mobile Activation for UPS Premier Gold Tags

Customers can activate UPS Premier Gold labels directly from their mobile devices.

• Key feature: Streamlines shipment preparation with a seamless, self-service experience.
• Impact: Provides greater control and flexibility for supply chain managers.

Addressing Supply Chain Challenges in Healthcare
The global healthcare sector faces rising inflation and increasing operational costs, driving the need for advanced logistics solutions. UPS Premier addresses these challenges by offering:

• Prioritized shipping for critical healthcare shipments
• Secure and reliable logistics backed by advanced technology
• Expanded services to meet the growing demands of the healthcare industry

These upgrades provide supply chain managers with the tools to ensure visibility, reliability, and protection throughout the shipping process.

As healthcare demand continues to grow, UPS Healthcare remains focused on delivering innovative solutions.¹ Previous advancements, such as the launch of UPS Healthcare® Lablink, and new freight forwarding capabilities, highlight UPS’s dedication to building effective and reliable healthcare logistics systems.

Contact us to learn how our advanced logistics solutions can support your business.

Learn more about UPS Premier service and see if it's a fit for your healthcare shipments here.

About UPS Healthcare
UPS Healthcare delivers unmatched expertise in healthcare logistics to customers worldwide. With over 19.2 million square feet of cGMP- and GDP-compliant distribution space, we provide:

• Inventory management
• Cold chain packaging and shipping
• Medical device storage and fulfillment
• Lab and clinical trial logistics

Our global infrastructure, UPS^® Premier visibility service, advanced tracking technology, and robust quality systems meet the complex demands of the pharmaceutical, medical device, and lab diagnostics industries.

¹_{PwC. "Medical Cost Trend: Behind the Numbers 2025." Learn More}

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