UPS Service Guarantee Suspended

Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.

Temporary Peak Surcharge

To better manage the increased demand for air cargo capacity and the increased costs to maintain service amid the Coronavirus outbreak, a temporary peak surcharge will be implemented on shipments originating from China Mainland and Hong Kong SAR to Mexico from April 5, 2020 until further notice.

How we’re responding to Coronavirus

In the wake of the Coronavirus virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

UPS announces new export flight to US from Queretaro

The new flight from Queretaro delivers your palletized cargo shipments or international packets the next business day in the United States and connects with your customers in more than 220 countries and territories around the world. Now you can enjoy up to 3.5 additional hours to prepare your shipments and export with the support of our experienced customs service.  Open a UPS account to export from Queretaro and get up to 50% discount.*

*Restrictions apply

UPS Rate Change Information

Our rates have changed effective December 29, 2019. Detailed information is available in the Service Rate Guide 2020, ready for download.

UPS Study Reveals Online Shoppers Preferences in Mexico

The 2019 UPS Pulse of the Online Shopper study captured evolving trends, preferences and expectations of online shoppers in 15 countries and regions, including Mexico. This latest edition examined the impact that different generations are having on retail trends, offering you insights that can help your business grow and compete globally.

Non-authorized Electronic Pre-paid Guides

We inform you that the sale of UPS electronic pre-paid guides has been detected on unauthorized websites. Given this situation, UPS is not responsible for any effects that may be related to shipping and costs. Authorized guides are available only in the Authorized UPS Centers. For more information or to validate if the pre-paid guides are official of UPS please call the customer service number: 01 800 ASK UPS (01-800-7433-877)

UPS Delivers Even More Agility in Your Freight Quotes

Is your cargo ready? We have a dedicated team to attend your air, sea, import and export shipments, over 150 lbs.

New program for SMBs: “Pymes Exportadoras”

This program is designed to educate small business owners about export regulations, paperwork, packaging requirements, and more, through online training and in-person workshops.

We lowered our rates at UPS Counters

We are committed to helping you grow your business. Visit a UPS Counter and take advantage of our lower rates.

Government of Chile increases the maximum value of shipments for clearance through courier companies

On March 12, 2019, general rule CVE 1558482 established that import and export shipments of up to a maximum value of US$3,000 FOB can be cleared without the need of a broker agent. Small and medium-sized companies doing business with international markets can now ship more merchandise (or merchandise of a greater value) without incurring additional expenses.

Flex^® Global View is now available in Spanish

A visibility tool that provides near real time status of your shipment and supply chain. Enter now and switch to your preferred language from the top menu.

CPTPP Enters Into Force for First 6 Countries

On 30 December 2018, the Comprehensive & Progressive Agreement for Trans-Pacifi­c Partnership (CPTPP) entered into force for six member countries – Australia, Canada, Japan, Mexico, New Zealand, and Singapore.

UPS Rate Change Information

Our rates have changed effective December 30, 2018. Detailed information is available in the Mexico Service Rate Guide 2019, ready for download.

Peak Season Delivery Schedules

Please note the extended delivery schedule for UPS Express and UPS Express Plus between November 18 and December 31 2018.

UPS Study Reveals Import and Export Behavior Trends in Latin American SMEs

The 2018 UPS Business Monitor™ Export Index Latin America (BMEI) provides insights and identifies areas of improvement for companies to strengthen their business dealings and cross-border trade transactions.