Additional Charges

Additional Charges

Unless otherwise noted, charges apply on a per-shipment basis.

ItemCost (MAD)
Sending Shipments
Currency Conversion Rate 1% of the amount converted

Over Maximum Limits

MAD 810.00 per package
MAD 1,047.00 per pallet for Worldwide Express Freight
Large Package Surcharge MAD 430.00 per package
Special Handling of Undeliverable Shipments Surcharge (in addition to transportation cost) MAD 56.00 per shipment for worldwide services
Address Correction MAD 79.00 per shipment
Receiver or Third Party Refuses to Pay MAD 115.00 per shipment
Sending and Receiving Shipments
Extended Area Collection and Delivery Service (per kg/minimum, whichever is greater) MAD 4.30 per kg/ MAD 265.00 minimum
Remote Area Collection and Delivery Service (per kg/minimum, whichever is greater) MAD 7.00 per kg/ MAD 307.00 minimum
Additional Handling Service MAD 37.00 per package
Brokerage Services
Duty and Tax Forwarding Charge MAD 123.00 per shipment
Disbursements (fee of % of the advanced amount/minimum, whichever is greater) 3.0% of the advanced amount/ MAD 170.00 minimum
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Missing or Invalid Account Number Fee

An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (400 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 157 inches (400 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Address Correction

If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.

 

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Currency Conversion

Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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Disbursements

Import shipments are subject to customs duties and taxes. In the event UPS prepays duties, taxes and other government charges on behalf of the payer, a fee will be charged based on the advanced amount.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Duty and Tax Forwarding Charge

This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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Receiver or Third Party Refuses to Pay

If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.

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Special Handling of Undeliverable Shipments

When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process your shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within the EU and within your country, we will automatically return your shipment by UPS Standard service (where available). Transportation and fuel charges will apply for the return.

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 48 inches (122 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

Charge Details

Please consult your local Service and Tariff Guide, or contact your local UPS agent or office, for details of charges UPS may apply to your shipment.

Where to Get More Information